BlackLine is Leading the Way
November 23, 2020

BlackLine is Leading the Way

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

BlackLine is primarily used for accounting with the modules we have set up - Reconciliations, Journal Entries, Matching, and Variance. We also have Tasks that is also used for accounting but among other things as well. Before BlackLine, we were relying on Excel spreadsheets and manual entries to balance the books. This company has helped us automate several of our processes and create a central area where the data is stored and archived. Not only are we able to reconcile and perform typical accounting tasks, there are dashboards that generate reports and visuals to see progress, analyze, and prepare for the future.
  • Automation.
  • Customer Service.
  • Advanced Solutions.
  • Customization.
  • Resources/Guides.
  • Microsoft 365 (formerly Office 365)
Blackline is ahead of the curve with their automations and innovative thinking. They are always engaging with customers to understand the needs and wants.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

It is fairly user friendly but there is training involved to fully be able to understand and operate within the product.
They are extremely customer focused and are quick to respond to issues or questions.
BlackLine is great for finding variances, matching, and reconciling. It also has reporting features in the form of dashboards to visualize successes or areas of improvement within the company.