Item: BlackLine
Rating: 10
Author: Verified User

Overall Satisfaction with BlackLine

Use Cases and Deployment Scope

Journals, accounts, matching and tasks. Simplifies user experience and now initiating cross use of modules

Pros and Cons

Pros

User friendly
Connection of modules
Central visibility
Always advancing

Cons

Account schedule documents send to sap when journal is automated

Return on Investment

Time savings
Improved visibility
Efficiency
Control improvements

Support Rating

Very helpful when I have questions and response time is good

Positive!! The continual growth and enhancements continue to make the product more desirable. User engagement is always a challenge and having help facilitating and explaining concepts along with process functionality is a great insight to the users on your commitment to us.

Alternatives Considered

SAP Ariba, SAP Build, SAP Business One and SAP Concur

The robots solutions of BlackLine provide additional automation to manual prosses

Key Insights

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

Other Software Used

CSI SAP2000

Likelihood to Recommend

Prepaid automated journals utilizing account schedules was a significant leap into automated JEs. Transaction matching for just cash has been another significant timesaver. Integrating matching data into our account reconciliations bright visibility of variances to the attention of the accounts, thus increasing the controls and efficiency of the account reconciliation process.

BlackLine Feature Ratings

Comments

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BlackLine is great!!