Overall Satisfaction with Brightpearl
BrightPearl's staff prepared a detailed implementation and training plan and walked us through it. It was a great experience.
They are very quick to respond and always knowledgeable. They have been able to quickly resolve any issues that have arisen.
We use BrightPearl to manage sales, fulfillment, inventory, and accounting across multiple ecommerce channels. Before implementing BrightPearl, inventory management across our different sales channels was difficult. BrightPearl also provided us with a unified view of our different platforms.
- Inventory management
- Order fulfillment
- Not mobile-friendly, no mobile app
- Would like to see a fulfillment-level user access without access to invoices, etc
- Improved fulfillment operations and inventory management
- Better customer service, returns tracking, etc