Improved Ecommerce Operations with BrightPearl
February 17, 2016

Improved Ecommerce Operations with BrightPearl

John Wilkinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

BrightPearl's staff prepared a detailed implementation and training plan and walked us through it. It was a great experience.
They are very quick to respond and always knowledgeable. They have been able to quickly resolve any issues that have arisen.
We use BrightPearl to manage sales, fulfillment, inventory, and accounting across multiple ecommerce channels. Before implementing BrightPearl, inventory management across our different sales channels was difficult. BrightPearl also provided us with a unified view of our different platforms.
  • Inventory management
  • Accounting
  • Order fulfillment
  • Not mobile-friendly, no mobile app
  • Would like to see a fulfillment-level user access without access to invoices, etc
  • Improved fulfillment operations and inventory management
  • Better customer service, returns tracking, etc
Brightpearl is great for multi-channel ecommerce management.