There have been a couple of the staff that I've talked to over the phone that have been SUPER helpful and efficient. The ticketing staff is usually hit or miss, mostly miss. It takes a while to get an answer or a helpful response.
Managing bundle inventory and building them easily. I would like to see how many bundles are available based on the products within it. Also, if I were to look at a specific product, see if it is part of a bundle so if we are going out of stock or discontinue I can replace it.
Bulk updating details for products - specifically pricing and dimensions/weight
Integrating better with Shopify, some of the functionality gets lost with updates and it takes a while for an update
It takes a while to get support tickets taken care of. I usually get no response or a response that isn't helpful or informative.
I think it has a lot of good tools but there are a few things that are a bit annoying. I've only been using BP since March so I don't know how to fully utilize the tools or updates but I have used other management tools and see room for improvement.