Broadvoice Review
January 26, 2022

Broadvoice Review

Criston Stafford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

My Leasing offices uses Broadvoice for our phone system. It helps manage all the calls we receive daily, as well as, after-hour calls. It is super easy to manage all of the information and make changes for days we are closed. It has been great!!!
  • Customer Service
  • Training
  • Easy to use Portal
  • I wish the automated message when the office is closed didn't sound so electronic.
  • AT&T Office@Hand
Broadvoice is able to provide a portal where I can make the needed changes to my account. Billing is simple. Any issues were dealt with quickly.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

I haven't had to deal with the contact center much. I was provided a rep for my first 30 days that was able to help me with any questions.