Fantastic USA Service at a Low Price.
January 26, 2022

Fantastic USA Service at a Low Price.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

I use this for all the features of a VOIP phone. I use the cell phone app when traveling. I don't use the video conferencing feature.

Pros

  • Fantastic support from the USA
  • Fantastic user training
  • Very good sound quality
  • Great price

Cons

  • The features on the polycom phone are a bit hard to figure out.
  • Quality desk phone service
  • Ability to make and receive calls with the cell phone app
  • Provided professional features such as send all calls, send to voicemail, etc.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

The excellent support means third-party support is not needed.

Evaluating Broadvoice and Competitors

Yes - Phone with cable service.
  • Price
  • Product Reputation
  • Prior Experience with the Product
I have the CEO's cell number if things go wrong.

Comments

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