Broadvoice is the only choice!
April 29, 2022

Broadvoice is the only choice!

Mauricio Eckholt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broad voice is our solution to our VoIP Phone needs. We needed communication across all buildings and Broad voice has been the easiest to set up and use. Since starting with this company we have been using broad voice and the one time I had to call support they were eager to assist and listened carefully to the request to help me find a solution as quickly as possible. So far everything has been working phenomenally and I do recommend using this service.
  • Call Quality
  • Customer service
  • Easy to understand functionality
  • Quick phone set up
  • None comes to mind.
  • Everything we need Broadvoice for is being utilized.
  • Keep improving on what is in place now is my only advice.
  • Conference calling.
  • Call transfers.
  • Nothing negative phones work and the service is excellent.
  • Phones and service are doing what we need it to do.
  • Five9
Five9 needed you to be a bit of a techy person to be able to get it to work. My experience with Broadvoice has everything set up prior to the phones being shipped and easy to install once they are shipped.

Do you think Broadvoice delivers good value for the price?


Are you happy with Broadvoice's feature set?


Did Broadvoice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice go as expected?

I wasn't involved with the implementation phase

Would you buy Broadvoice again?


If you have a large company broad voice is a solid option to look into. I recommend anyone despite company size to give the sales team at broad voice a call and see if they can fit your needs.