Broadvoice Offers Reliable SIP Service for a Good Price
April 29, 2022

Broadvoice Offers Reliable SIP Service for a Good Price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Sip Trunking

Overall Satisfaction with Broadvoice

We use Broadvoice B-Hive to manage our DIDs, 800 number, and connect to our on-premise SIP PBX. They provide our long-distance and elastic SIP trunking, as well as some SMS relay to email. We previously used their services for an on-prem PRI gateway before we transitioned to their SIP services.
  • Reasonable long distance
  • DID management
  • Customer transitioning and on-boarding
  • Tech support
  • Phone support
  • Billing communication between internal departments
  • SMS to email is sometime spotty
  • Price
  • Reliability
  • Support
  • Cut overall cost in half
  • Uptime has been great, close to 100%
  • Support has been responsive

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

FreePBX, Microsoft 365 (formerly Office 365)
Broadvoice has served us well as a long-distance provider and DID manager. The pricing has been competitive, and the service has been reliable. Their tech support has been available when needed.