Broadvoice is above the rest!
May 04, 2022

Broadvoice is above the rest!

Cheryl McNeil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We've been using Broadvoice for the last couple of years. It's been a great tool for managing our phone system. It allows us to easily answer calls anywhere from our cell phones using their app, which is nice for employees on the go. We manage all of our incoming calls and voicemails easily through the phones and the online system is easy to use as well.
  • Phone App is really helpful
  • Service is excellent
  • Online interface is easy to use
  • Updating phone and account to a new user/employee.
  • Easy to use online interface
  • Easy to manage hours, holidays, block numbers.
  • Phone app for cell phones
  • Get reports on how many missed calls or answered calls.
  • Doesn't require an IT person to manage.
  • Update auto attendant and call routes easily.
We previously used the Allworx phone system and the user interface was not intuitive. We required an IT person to manage the phone system. And their app didn't work.

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Broadvoice is great for any company that wants to stay connected with their customers and wants an easy-to-use phone system. Even though it's easy, it still has a lot of capabilities that larger phone systems offer, but the price is affordable.