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Poor policy for admin access to Dashboard
September 09, 2022

Poor policy for admin access to Dashboard

Jack Belford | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use Broadvoice for our VOiP and we also use B-Hive.
  • It allows for us to have a landline
  • Not allowing more than one admin on the dashboard. Because they don't, I will be changing companies when my contract is up this coming Fall.
  • Outbound calls
  • B-Hive
  • Not much since the last request I made. Not very happy with the service. I will be changing.
I was sold Broadvoice by my tech company.

Do you think Broadvoice delivers good value for the price?

No

Are you happy with Broadvoice's feature set?

No

Did Broadvoice live up to sales and marketing promises?

No

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

No

I am the technical director and Director of Production at Light of Christ. I needed access to B-Hive as an admin. They did not allow it (because my office manager is acting as admin), but I too need access. When I called twice to ask for an admin, I was refused and they told me only one is allowed. This is the most ridiculous policy I have ever experienced. I am working on a project right now and need access. I can not keep going to my office manager for access. She has way too much to do than for me to bother her. Also, I have to work on stuff after hours.