Great for Daily Communication
September 07, 2022

Great for Daily Communication

Mike Silvio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

5 voip phones in office, fax line, 2 cities local numbers ring in our office in KC. Virtual assistant, live calls to 2 cell phones. Answering machine with email notifications.

Pros

  • Customer service
  • Set up system
  • Add phone lines
  • Upgrade phones when needed
  • Provide any and all communication needs

Cons

  • Easier for a non tech person to set up sustem
  • Have packages that are already custom to most companies needs
  • Have local live tech available
  • Multiple phone numbers ring wherever you want them to
  • Virtual assistant
  • Email notification when someone leaves a message.
  • I spend $120 a month, for 5 phones, unlimited cell phone forwards, 3 phone lines, 2 in KC, one in South Dakota, all ring where I want.
  • Virtual assistant saves $300 a month so we don't have to hire an answering service.
  • Any employee can answer the phone remotely, saving and creating thousands of dollars on revenue.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

If multiple people answer phones in the office or remotely your covered. Conference calls, speaker phones etc. All great!

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