Great for Daily Communication
September 07, 2022

Great for Daily Communication

Mike Silvio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

5 voip phones in office, fax line, 2 cities local numbers ring in our office in KC. Virtual assistant, live calls to 2 cell phones. Answering machine with email notifications.
  • Customer service
  • Set up system
  • Add phone lines
  • Upgrade phones when needed
  • Provide any and all communication needs
  • Easier for a non tech person to set up sustem
  • Have packages that are already custom to most companies needs
  • Have local live tech available
  • Multiple phone numbers ring wherever you want them to
  • Virtual assistant
  • Email notification when someone leaves a message.
  • I spend $120 a month, for 5 phones, unlimited cell phone forwards, 3 phone lines, 2 in KC, one in South Dakota, all ring where I want.
  • Virtual assistant saves $300 a month so we don't have to hire an answering service.
  • Any employee can answer the phone remotely, saving and creating thousands of dollars on revenue.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

If multiple people answer phones in the office or remotely your covered. Conference calls, speaker phones etc. All great!