Broad to you by Jenny
September 28, 2022

Broad to you by Jenny

Jenny Alvarez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use it every day for incoming and outgoing calls. It's nice to have mailbox messages for business hours and after hours. We can plan ahead our holiday messages. My favorite thing is being able to forward calls to a cell phone in situations when someone can't be at the office.

Pros

  • If I don't know I can easily contact someone for help
  • Multiple lines for the two businesses we run from our offices
  • Fair prices

Cons

  • Nothing I can think of at the moment
  • Multiple lines
  • Holiday messages
  • Shortcut buttons
  • Helps keep track of our clients' calls
Broadvoice's user-friendly tech support helps quickly when something is needed and has fair prices

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

We had a snow day in Las Vegas last year and I was able to answer our calls from home. It was convenient for the business and clients.

Comments

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