BrowserStack Review
July 01, 2025

BrowserStack Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BrowserStack

We utilize BrowserStack specifically for mobile testing. We use both their App Automate and App Live features to accomplish our testing goals. The best aspect of BrowserStack is the device farm the offer. While we don't have a very diverse device usage, knowing that if we needed to test on some less popular devices we could. The integration process is incredibly simple and user friendly for automated testing as well. BrowserStack offers parallelization of threads so you can run your tests faster which means faster deploys and feedback during deploys. The App Live feature is also great for not just testing development. It also allows our support team to access a variety of devices to help troubleshoot user concerns. This helps keep costs down while still providing the above and beyond customer support that all companies should try to provide to their customers.

Pros

  • Parallelization
  • Device Farm
  • Reporting
  • Automation Integrations

Cons

  • Cost
  • New features
  • Testing more than one device at a time
  • Device Farm
  • Automation
  • Reporting
  • Faster SDLC
  • Lower overhead for devices
  • Reporting
Keeping enough, up-to-date devices, has always been a challenge. They can be costly and take up time to keep track of inventory. Having a place like BrowserStack where you can have access to so many different devices without the need to add so much overhead to operating costs is a huge benefit we didn't have before moving to BrowserStack.
  • App Live
  • App Automate
They have absolutely met this organizations needs. We were looking for a way to speed up our SDLC while reducing overhead costs and BrowserStack fulfilled both of those requirements. They have been easy to work with and have proved to be quite supportive of our companies struggles; which their products have since helped to alleviate.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

If you have a company that needs to improve their automation for CICD or have access to devices for more than just testing, BrowserStack is a very solid choice. They have decent support with relatively fast response times. They are very open to feedback and do well working with large teams.

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