Item: BrowserStack
Rating: 9
Author: Verified User

Overall Satisfaction with BrowserStack

Use Cases and Deployment Scope

I use the BrowserStack test manager to create or import tests scenarios, and the integration with jira tasks so I can easely keep track of my activities importing the test cases that I will run for the specific task and keep all the evidences organized. I also use App Live to test ipa and apk applications using the devices available, which is very useful, because we can run the tests in different resolutions and develop the apps with a more accurate UI. I use the runner for regression tests and I can easely filter the tests cases that are required for the next release. The App Automate tool is used for running a couple of tests that demands a lot of time and effort if done manually, so I find it very useful to keep track of the health of our applications.

Pros and Cons

Pros

BrowserStack Test-manager is user friendly and very easy to import gherkin files.
There are a huge variety of devices for both iOS and Android on App Live
The reports are very accurate and useful for keeping track of the health of our apps
The customer support is agile and very patient while solving the problems reported

Cons

The integration with Jira should have the option to use gherkin instead of steps
When I open the evidences that I upload to the test scenarios, the image never opens full size, so I have to download again to see it clearly.
I'm not able to upload evidence files on Test Runners created in the jira tasks.

Most Important Features

App Live
Test Manager
App Automate
Jira integration

Return on Investment

It reduced by 30% of the time to run the manual mobile tests using App Live
The stakeholders now have a clearer vision of the test reports and bug tracking, since we started using the BrowserStack test manager, which also makes it easier for the development team to improve the quality of our applications.

Challenges Overcome

Introducing the platform and training the development team and stakeholders, that were not used to having tools to keep track of the quality of our products.

Product Usage

App Live
App Automate
Test Management

It was hard to find a platform to cover all the needs we had for keeping track of the quality of our products. BrowserStack was the most complete for the whole team, not only the QAs. We can now do manual testing, automated testing and also manage everything in one place. Plus the Jira integration is very useful and gives visibility of the bug tracking for the whole team.

Alternatives Considered

Asana

BrowserStack is user friendly, has more tools and integration with Jira.

Key Insights

Do you think BrowserStack delivers good value for the price?

Not sure

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Other Software Used

Asana, Miro, Atlassian Jira

Likelihood to Recommend

Besides the issues that I have with the Jira integration, BrowserStack works very well, there are a huge variety of devices that I can use to test on App Live, for both Android and iOS. The Test Automate tool works very well and the Test-Manager is very user friendly. I used other platforms to test our applications, and BrowserStack is by far the most complete platform for QAs that have the need for managing and execute mobile tests. It's not only useful for the QAs, but also for the developers and stakeholders that are interest in keep track of the application reports. I highly recommend it for my colleagues. I must add that the customer support is well trained and they are very agile while solving our requests.

Comments

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BrowserStack is the most complete platform for QAs

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