A Good Resource for a Global MarketingTech
June 12, 2026

A Good Resource for a Global MarketingTech

Wayne Teran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

We use it quite often to QA new website features/pages before launch. Our demographic prefers certain devices and browsers, and we want to make sure everything is as smooth as possible before releasing to the masses. We also use it to replicate bugs for troubleshooting, because (of course) we don't have immediate access to every system, device, etc.

Pros

  • Browser Testing
  • Mobile and Desktop Testing
  • System (OS) Testing

Cons

  • UI is a bit busy
  • Other internal products could be promoted less
  • More seats on licenses
  • Location Settings (VPN)
  • System/Device Testing
  • Automated Testing
  • Our small team can do more
  • We don't need employees in every region
  • We spend less time bothering developers/IT
We could not easily access operating systems, browsers, and devices to test features or webpages that were still in the prelaunch or testing phase. It was a headache wandering around the office asking if someone had a certain model of an Android device or the latest Apple Phone model, for example.
  • Chrome DevTools
Chrome DevTools is free, but it takes a lot of time to manually switch devices/models, etc. And it doesn't let you switch to another system or browser (of course). When we did use it more, we'd also have to find other Chrome extensions to make up for things it didn't have built in (e.g., location settings).

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

We sometimes hear from customers in different regions that there are issues on our website. When this happens, we use BrowserStack to reset our location to the affected regions and if the info is available, we'll make sure to use the same device and browser to see if we can replicate the issue and then resolve it.

Comments

More Reviews of BrowserStack