TrustRadius
CallFire Review 4 of 12
Review: "Using CallFire for Call Tracking Boosts our ROI"
https://www.trustradius.com/voipCallFireUnspecified9.418101
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January 08, 2019

Review: "Using CallFire for Call Tracking Boosts our ROI"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with CallFire

CallFire helps us by tracking the effectiveness of marketing strategies. We use it for tracking numbers on websites, social media, newsletters, outdoor advertising, and radio. It enables us to very specifically determine which strategies, platforms and media outlets work best for us. We continue to use it because it is a cost effective tool.
  • Call Tracking
  • Price
  • It has enabled us to save money by using media more effectively.
Previously we used Vitelity, but its tracking capabilities are more limited.
We believe CallFire is an extremely effective marketing tool. The one place it is less effective is where it's not used properly. That is to say, when we use tracking numbers that might be accessed in more than one place. In that case, it defeats the purpose.

CallFire Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated