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User Review: "CallFire Increases Sales Efficiency"
https://www.trustradius.com/voipCallFireUnspecified9.518101
John Tucker profile photo
January 08, 2019

User Review: "CallFire Increases Sales Efficiency"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with CallFire

It's being used to help run through a high list of sales prospects in a faster manner. I mainly used the Cloud Call Center product in this regard.
  • Dialing Automation
  • Customer Service
  • Good Pricing
  • Please keep the Cloud Call Center (from what I understand, they were thinking of eliminating it)
  • Add more pricing tiers
  • Add more integration
  • Faster call list run through time
  • Better ability to deal with having to leave a ton of voicemails
  • Better ability to have to deal with reporting, call recording for improvement, and more
CallFire is great for any Sales Organization or Department (of any size) that has to follow up on a large list of prospective clients or current clients. It helps to speed up the process, enhance reporting, and allow for better note taking experiences.

CallFire Feature Ratings

Hosted PBX
6
Multi-level Interactive Voice Response (IVR)
6
User templates
6
Call reports
10
Directory of employee names
7
Answering rules
9
Call recording
10
Call park
7
Call screening
7
Message alerts
5
Video conferencing
10
Audio conferencing
10
Mobile app for iOS
8
Mobile app for Android
8