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CallFire

CallFire

Overview

What is CallFire?

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99…

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Recent Reviews

Easy to use and effective program.

9 out of 10
February 04, 2015
The corporate headquarters used this mainly in the corporate office. Callfire addressed the issue of widely spreading a pre-recorded …
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Popular Features

View all 14 features
  • Call recording (10)
    10.0
    100%
  • Multi-level Interactive Voice Response (IVR) (7)
    9.0
    90%
  • Answering rules (7)
    8.0
    80%
  • Call reports (10)
    7.3
    73%
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Pricing

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Lite

$99.00

Cloud
per month

Startup

$199.00

Cloud
per month

Grow

$299.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

CallFire Demo API (20130610M)

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

7.7
Avg 8.2

Call Management

Customized phone system settings

9.3
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

10
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.3
Avg 8.3
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Product Details

What is CallFire?

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

Text Messaging
Customizable messages for all recipients, CRM integration, auto-reply management, reporting, available in U.S. and Canada.

Call Tracking
Agent whisper message, call recording, email notifications, Google Analytics integration, phone number tracking and reports.

Voice Broadcast
Call transfers, text-to-speech, custom answering machine messages, call scheduling.


Interactive Voice Response (IVR)
Website integration, multi-question surveys, virtual voicemail box

CallFire Video

Creating Your First Cloud Call Center Campaign Demo

CallFire Competitors

CallFire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

PhoneBurner are common alternatives for CallFire.

Reviewers rate Call recording and Call screening and Message alerts highest, with a score of 10.

The most common users of CallFire are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-15 of 15)
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March 31, 2022

CallFire - Great Bang for your Buck!

Verified User
C-Level Executive in Marketing
Marketing & Advertising Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is great for people looking for call tracking lines with a call recording feature. We also get a lot of use out of text screening. In some cases, we don't directly forward texts to our customers because we filter out a lot of solicitations for them. CallFire provides all of the functionality we need including integrations with popular tracking apps for a very reasonable cost.
August 27, 2021

Great autodialer and telemarketing program

Jay Apple | TrustRadius Reviewer
Jay Apple
Co-Founder
TenantMagic (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire works very well for telemarketing. Uploading contacts and phone numbers is very simple. Setting up the call questionnaire was very intuitive. We are able to easily track when a team member is using the program. The call recording feature was very valuable and allowed us to review calls with team members for training and evaluation. We did not consider using CallFire for any other purpose than telemarketing.
January 08, 2019

Make the call, make the sale.

Verified User
Manager in Sales
Retail Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Whenever you need to reach a lot of people and you are short on time, or looking to better manage your time, CallFire is a great way to cover the need. CallFire can work for you outside of your regular business hours, so it's like extending your day. Let's you reach customers during the sweet time when you would like to.
January 08, 2019

CallFire Increases Sales Efficiency

John Tucker | TrustRadius Reviewer
John Tucker
Regional Sales Manager
Brink’s Inc (Financial Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is great for any Sales Organization or Department (of any size) that has to follow up on a large list of prospective clients or current clients. It helps to speed up the process, enhance reporting, and allow for better note taking experiences.
January 08, 2019

Using CallFire for Call Tracking Boosts our ROI

Verified User
Partner in Marketing
Online Media Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We believe CallFire is an extremely effective marketing tool. The one place it is less effective is where it's not used properly. That is to say, when we use tracking numbers that might be accessed in more than one place. In that case, it defeats the purpose.
January 08, 2019

CallFire is a great tool for Entrepreneurs to communicate at scale

Justin McClelland | TrustRadius Reviewer
Justin McClelland
Real Estate Analyst/Software Developer
Schwaps (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is a great tool for the entrepreneur who is running a small business. The tools offered allow any small business owner to scale and compete with those who are staffed with more employees. By structuring and automating how you want clients to communicate and engage with your business, CallFire can become any entrepreneur's secret weapon.
January 08, 2019

CallFire is a must for anyone running digital campaigns!

Jason Revilla | TrustRadius Reviewer
Jason Revilla
Owner/Director
Yvolve Digital Marketing Agency (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
While we primarily use the call tracking features, the software is also suitable for voice broadcasts, text broadcasts, and keyword-driven campaigns (text "ABC" to win XYZ). If you are looking for software to help with auto-prospecting to cold (non-subscriber) phone numbers, CallFire is not intended for that.
January 08, 2019

CallFire is an affordable and simple to use Voice Broadcast and SMS messaging service. It is not feature rich, but can be implemented almost instantly.

Benjamin Cutler | TrustRadius Reviewer
Benjamin Cutler
Business Systems Analyst
Brady Corporation (Publishing, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is perfect if you need a simple, cost-effective solution to broadcast voice or SMS messages with almost no setup. As I mentioned before, it is dead simple to create and run campaigns. That said, as soon as you want to be a bit more dynamic, it's going to take a lot of trial and error. Depending on the complexity of your needs, I might recommend shopping around with a different vendor.
January 04, 2019

CallFire helps my small business in real time!

Verified User
Manager in Marketing
Retail Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is great for a small organization like ours that can use all of the capabilities that it offers to make adjustments in real time. There doesn't seem to be a whole suite of analysis built in so it is helpful in cases where you have someone dedicated to addressing this part of your business. I am not sure if it would be as useful at a large corporation.
March 11, 2016

CallFire: Expand your reach with multiple calls at once and see your increase in ROI!

Chase Muehlheuser | TrustRadius Reviewer
Chase Muehlheuser
Director of Talent Acquisition
Valeo Resources (Staffing and Recruiting, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
November 04, 2015

How CallFire really is the Fire your business needs to keep your engine running strong.

Matt Rocco | TrustRadius Reviewer
Matt Rocco
Assistant Manager
Global Equity Finance NMLS ID #13116 (Financial Services, 51-200 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have a script so it is appropriate and does not need to be improved. I would just say the volume of the sales calls needs to just be a bit louder. There needs to just be a bit more color and a better heads up when someone answers with no delay or lag time.
October 28, 2015

Haley Kennedy CallFire Review

Haley Kennedy | TrustRadius Reviewer
Haley Kennedy
Public Relations and Marketing Coordinator
Celebrate Your Sexy (Photography, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
CallFire is well suited for large companies that do mass marketing or deal with many clients. We deal with clients all over the nation, so this works well for us as far as mass contact methods and as far as different time zones go.
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