CallFire

CallFire

CallFire

Overview

Reviews

Make the call, make the sale.

9
We have 6 locations though out South Texas. Each store will do a CallFire campaign when we have our promotions. I know for me when I can …

Easy to use and effective program.

9
The corporate headquarters used this mainly in the corporate office. Callfire addressed the issue of widely spreading a pre-recorded …
Read full review

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Lite

$99.00

Cloud
per month

Startup

$199.00

Cloud
per month

Grow

$299.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is CallFire?

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

Text Messaging
Customizable messages for all recipients, CRM integration, auto-reply management, reporting, available in U.S. and Canada.

Call Tracking
Agent whisper message, call recording, email notifications, Google Analytics integration, phone number tracking and reports.

Voice Broadcast
Call transfers, text-to-speech, custom answering machine messages, call scheduling.


Interactive Voice Response (IVR)
Website integration, multi-question surveys, virtual voicemail box

CallFire Competitors

CallFire Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

View all alternatives

Frequently Asked Questions

What is CallFire?

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

What is CallFire's best feature?

Reviewers rate Call reports and Call recording highest, with a score of 10.

Who uses CallFire?

The most common users of CallFire are from Small Businesses and the Financial Services industry.

Reviews and Ratings

(21)

Ratings

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
Jay Apple | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CallFire works very well for telemarketing. Uploading contacts and phone numbers is very simple. Setting up the call questionnaire was very intuitive. We are able to easily track when a team member is using the program. The call recording feature was very valuable and allowed us to review calls with team members for training and evaluation. We did not consider using CallFire for any other purpose than telemarketing.
Justin McClelland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CallFire is a great tool for the entrepreneur who is running a small business. The tools offered allow any small business owner to scale and compete with those who are staffed with more employees. By structuring and automating how you want clients to communicate and engage with your business, CallFire can become any entrepreneur's secret weapon.
Jason Revilla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
While we primarily use the call tracking features, the software is also suitable for voice broadcasts, text broadcasts, and keyword-driven campaigns (text "ABC" to win XYZ). If you are looking for software to help with auto-prospecting to cold (non-subscriber) phone numbers, CallFire is not intended for that.
Benjamin Cutler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
CallFire is perfect if you need a simple, cost-effective solution to broadcast voice or SMS messages with almost no setup. As I mentioned before, it is dead simple to create and run campaigns. That said, as soon as you want to be a bit more dynamic, it's going to take a lot of trial and error. Depending on the complexity of your needs, I might recommend shopping around with a different vendor.
John Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
CallFire is great for any Sales Organization or Department (of any size) that has to follow up on a large list of prospective clients or current clients. It helps to speed up the process, enhance reporting, and allow for better note taking experiences.
Chase Muehlheuser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Whenever you need to reach a lot of people and you are short on time, or looking to better manage your time, CallFire is a great way to cover the need. CallFire can work for you outside of your regular business hours, so it's like extending your day. Let's you reach customers during the sweet time when you would like to.
Matt Rocco | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We have a script so it is appropriate and does not need to be improved. I would just say the volume of the sales calls needs to just be a bit louder. There needs to just be a bit more color and a better heads up when someone answers with no delay or lag time.
Score 9 out of 10
Vetted Review
Verified User
Review Source
CallFire is great for a small organization like ours that can use all of the capabilities that it offers to make adjustments in real time. There doesn't seem to be a whole suite of analysis built in so it is helpful in cases where you have someone dedicated to addressing this part of your business. I am not sure if it would be as useful at a large corporation.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We believe CallFire is an extremely effective marketing tool. The one place it is less effective is where it's not used properly. That is to say, when we use tracking numbers that might be accessed in more than one place. In that case, it defeats the purpose.