Administrator and User

UI customization. Would be nice to better integrate the brand of the company using the software as well as more control over some of the out of the box features that are not used.

A more intuitive user experience. Once I train people they are able to navigate the platform reasonably well. But otherwise people have a hard time finding what they need unlike an experience on a site like Getty Images.

Better and more timely support. We had major issues with the facial recognition software after the migration. It took over a year of us asking for help and an escalation of the issue to get it resolved. We are a large customer and it was very frustrating to have our main issue ignored and slow walked to resolution.

When uploading images and going back to bulk tag photos, users do not always remember to select "Overwrite" which means content duplicates. We spend a lot of time cleaning this for people. Unless you use the tool weekly, it's not an easy piece to remember to select.

Would be fantastic to have some sort of algorithm that recognizes objects and other elements in photos to automatically add metatags to the custom field section for use in the open search field. We try to go through and tag but would be fantastic to have that happen automatically. Items like trees, leaves, car etc.