Item: CaptivateIQ
Rating: 10
Author: Verified User

Overall Satisfaction with CaptivateIQ

Use Cases and Deployment Scope

CaptivateIQ is being used across the sales organization to provide automation and visibility into the sales commissions process. Before this, it was fairly manual with people calculating using spreadsheets and there were times when the commissions get delayed due to complex calculations.

Pros and Cons

Pros

Individual's visibility into their detailed commissions breakdown
Transparency and accuracy into commissions by linking with salesforce
Ease of calculation by setting up some level of automation in the process

Cons

Detailed breakdown of aggregation of commissions
The UI on day 1 is not intuitive so maybe some Pendo style help could be great
Maybe provide a tax calculator so one can provide insights into salary projections

Most Important Features

Commissions report
Dashboards
Integration with salesforce and other tools

Return on Investment

People have live visibility into their commissions
It provides great projection for future Quarters
No delays on getting paid

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

Other Software Used

Digital.ai Release (formerly XebiaLabs XL Release), Digital.ai Deploy (formerly XebiaLabs XL Deploy), Digital.ai Agility (formerly VersionOne)

Great SaaS product for commissions payout