Catchpoint - Master of synthetic monitoring tools in the market
February 28, 2020

Catchpoint - Master of synthetic monitoring tools in the market

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Catchpoint

Catchpoint is used across our eCommerce platform to address the synthetic monitoring approach on web platforms
  • Reporting
  • Customized scripts
  • Real user monitoring
  • Pricing for running on multiple servers
  • Thanksgiving support was valuable
  • Reporting helped in providing insights to upper management
While Dynatrace heads the RUM front, Catchpoint offered better solutions/approaches for the synthetic side.
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.

Do you think Catchpoint delivers good value for the price?

Not sure

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

Dynatrace, Akamai CloudTest (formerly SOASTA), Micro Focus LoadRunner (formerly HP LoadRunner)
Last-mile and backbone synthetic monitoring are appropriately covered, while different metrics can be derived in reports and dashboards