Great tool to identify problems in your process but long implementation process.
November 18, 2021

Great tool to identify problems in your process but long implementation process.

Jose-Angel Mangas | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Celonis is now a global tool used in all the Divisions inside Electrification Business Area. We are mainly focused on P2P, Inventory, and O2C processes and narrowing down the root causes of the problems. We have evolved together with Celonis and our needs have helped also Celonis to develop new solutions. We will start soon in the cloud-based solution so looking forward to seeing the power of this new machine.
  • Process mining.
  • Systems unification.
  • Standardization.
  • Speed of performance (in the on prem solution).
  • Dashboard capabilities.
  • Improve of OTD.
  • Reduction of inventories.
We have a very long story together as we were working with them almost since the beginning of Celonis (even if with small contacts). Celonis is the creator of the concept process mining, so they are the first and original ones. It feels like the competitors are just reproducing with Celonis is doing. If you are reproducing, you are never going to be innovative as you are reproducing something that is done in another way but not a new concept.
It helped a lot as it helped us in the beginning with the consolidation of data from all our systems in a unique place. Also, it has helped with the way we make decisions as we have a standardized way of analyzing route causes and also visualizing the data (even if this last one is not the main objective of a tool like Celonis).

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Celonis works very well helping to find the root cause analysis and helping you to go to the maximum level of detail you might need inside the problem you have found. It also helps to look in a standardized way at all the locations and processes around the world. On the other side, it is time-consuming to set it up and get the first results, and also the on-prem solution is a bit slow (hoping the cloud one is faster).

Using Celonis

1000 - Mainly operations and finance.
10 - SQL experts, SAP experts and Celonis experts.
  • Order-to-Cash (O2C).
  • Procure-to-Pay (P2P).
  • Inventory.
  • Root cause analysis.
  • Standardization of reporting.
  • Action Engine.
  • Prediction.
  • And ML.
We are looking forward to keep using the tool during the time of this new contract and lot of hopes have been put in the new capabilities.