Celonis: The automation/digitalisation X-Ray
November 18, 2021
Celonis: The automation/digitalisation X-Ray
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
Celonis is used to create transparency in how our processes run and identify improvement potential. Additionally, for newly added systems/processes, Celonis shows the "automation/digitalization" readiness of the process. What I mean by that is Celonis just shows what the IT systems see. Therefore if KPI`s are not as desired, it is not because employees [did] a bad job, but it shows most of the time that activities of the process take place outside the IT infrastructure and are therefore not "digitalization" ready. Celonis is a very comprehensive tool that can support during a digitalization journey.
- Visualize your processes.
- Identify improvement potential.
- Support in digital transformation initiatives.
- Can feel overwhelming (feature rich).
- Page refreshes after layout changes, without filter changes (column wide).
- From a user standpoint it provided visibility of improvement potential.
- It for sure reduces the time needed for data extraction and analysis.
The current state is mainly been focused on getting all global ERP data for the main processes O2C, P2P, AP, AR, etc. consolidated in Celonis for transparency. With the migration to the IBC that includes Celonis' new(er) features (Action Engine etc.) I expect a more digital transformation besides creating transparency and potential identification since this will bring the shift to generating automated actions, based on the findings.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
I wasn't involved with the implementation phase
Would you buy Celonis again?
Yes