Celonis Delivers!
Overall Satisfaction with Celonis
Celonis is being used almost across the entire enterprise. It is being used for process mining and analytics although the hope is to expand it to also use it for process automation. It is hoping to address many business problems and opportunities. Currently, it is addressing bottlenecks and inefficiencies in Order to Cash.
Pros
- Process mapping.
- Process analytics.
- Process metrics.
Cons
- Not experienced enough to know at this point.
- We are over half a million in benefit so far with just one business segment and only a handful of use cases.
Celonis is helping us to stand up for our COE and to outline how it should operate in order to be successful. Celonis has shared with us pitfalls that other COEs have run into and how to avoid them. I definitely feel supported by the Celonis team on every step of this digital transformation journey.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
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