Celonis Delivers!
November 20, 2021

Celonis Delivers!

Maggie Okrzesik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Celonis is being used almost across the entire enterprise. It is being used for process mining and analytics although the hope is to expand it to also use it for process automation. It is hoping to address many business problems and opportunities. Currently, it is addressing bottlenecks and inefficiencies in Order to Cash.
  • Process mapping.
  • Process analytics.
  • Process metrics.
  • Not experienced enough to know at this point.
  • We are over half a million in benefit so far with just one business segment and only a handful of use cases.
Celonis is helping us to stand up for our COE and to outline how it should operate in order to be successful. Celonis has shared with us pitfalls that other COEs have run into and how to avoid them. I definitely feel supported by the Celonis team on every step of this digital transformation journey.

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Did Celonis live up to sales and marketing promises?

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Did implementation of Celonis go as expected?


Would you buy Celonis again?


Celonis is well suited for mapping out a business process and showing where the process deviates from the happy path. This is working well for our company in processes such as Order to Cash and Procure to Pay. I have yet to discover how good it is to the mapping processes that span multiple systems.