Process Improvements through Celonis
January 18, 2022

Process Improvements through Celonis

Ankita SAXENA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use Celonis to mine and optimize our central business processes. We have been able to
1. Highlight and correct compliance issues in the business process.
2. Follow new program rollouts and their adoption.
3. Highlight process deviations.
4. Focus on cash initiatives.
  • Robustness of the platform.
  • Ease of data collection and monitoring.
  • Visualization capabilities.
  • PQL scripting - needs to be improved.
  • More KPIs at EMS store for various processes.
Not assessed any other similar product.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Well suited for adoption monitoring, process deviations, automatic actions.
Less suitable for analyzing staff level details at shop floor, end to end operational process steps (due to limitation of case object).