Celonis review
April 02, 2024

Celonis review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We are using Celonis in order to get deeper insights for our processes.
We try to get a better understanding of our processes based on actual data and application logs and not on assumptions and estimations.
The ultimate purpose of this is to identify potential issues or bottlenecks, improve our processes and find proper automation candidates.
  • Data extraction mechanism
  • Drill down possibilities
  • Process analysis
  • Support process
  • Connecting to on premise applications
  • data exploration
  • it helped us to improve significantly the conformance to a defined process
Data extraction possibilities were much more restrictive in Signavio in comparison to Celonis.
Not sure for the rest of the features but for us it was very important for the process mining tool to provide straightforward connectivity possibilities to multiple data sources.
Initial training are very insightful and help you get onboarded and start utilizing the tool pretty fast.
Celonis support is also very helpful for beginners.
For advanced trainings, the training sessions are more appropriate.
It is an ongoing process still.
It is used in order to identify automation candidates and switch to data driven decision making.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

I wasn't involved with the implementation phase

Would you buy Celonis again?

Yes

Celonis is a very strong tool for cases where you try to identify deviations of the standard process path. It also helps identify correlations between different aspects that influence these deviations. Moreover, it allows you the possibility to trigger automations from within Celonis platform triggered by pre-defined conditions. On the other hand it is not the most suitable tool to try and build really complex visualizations.

Celonis Feature Ratings

Data Connection
9
Process Discovery
9
Visual Process Representation
9
Process Variants
9
Performance Metrics
8
Process Mining Algorithms
7
Root Cause Investigation
9
Process Optimization
5
What-if Analysis
6
Process Compliance and Audit
8