Ceridian Dayforce is a robust system that, if properly implemented, can do anything
November 17, 2020

Ceridian Dayforce is a robust system that, if properly implemented, can do anything

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Ceridian Dayforce across our whole organization. It provides HR and payroll information in one place and allows our multiple locations to have one-stop shopping, so to speak.
  • Very robust; anything you need to manage can be done
  • It is very user friendly for our staff to use
  • The support provided has been very accessible
  • Have all departments within Ceridian Dayforce communicate so when you have an issue in one area that affects another area, you don't have to start all over.
  • Not sure how you would do this, but try have whoever is working on your support ticket be someone from your particular time zone. Nothing is more frustrating than when you have a two- to three-hour window to work with your support tech or when they want to set-up a meeting at 6:30 a.m. my time.
  • We have not seen a return on investment or anything similar as of yet.
We have automated taxes and implemented certain labor laws through Ceridian Dayforce but have found that even with managed pay, we are having to manage the process ourselves to ensure compliance.
Managers currently do not use Ceridian Dayforce for these area as of yet.
The only difference that I have seen is that I no longer have to import the timesheets, although we do still import from a third party for one particular specialized group.
The ease of usage is number one, this is important for our group.

Dayforce Feature Ratings

Employee demographic data
10
Employment history
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
7