[In My Opinion,] Run the Other Way!
September 09, 2021
[In My Opinion,] Run the Other Way!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use Ceridian Dayforce within our entire US offices. We use the HRIS system, time management, and payroll.
- Honestly, nothing [in my opinion].
- [It is] not user-friendly.
- [In my experience,] implementation did not go well from the start.
- [In my experience,] I can't even have my employees change their own address; if I do, they won't do it as Ceridian [Dayforce] wants them to and it will mess up something in their benefits.
- [I feel] reporting is NOT good or easy.
- [I] tried to set up onboarding and recruiting, but didn't work [for me], so we don't use it.
- We wanted to use the mobile app, but because we didn't trust the system, we never had it implemented.
- [In my opinion,] customer service is horrible. I pay to call my consultant first before I will try customer service.
- [In our case,] 1-2 years in, we had to HIRE a consulting firm to help us re-implement. We paid over $10,000 for a consultant to help us with the system. Our system was not set up properly and the consultant had to work with us to fix it. I will still call her over their customer service team.
- [I feel] it has caused way more stress for me at my job.
- We were hoping to be more efficient and use less paper, [but] that didn't work [in our case].
[I believe] it makes a lot of it more difficult.
[I feel] it does not act like one system; it acts very disjointed.
Do you think Dayforce delivers good value for the price?
No
Are you happy with Dayforce's feature set?
No
Did Dayforce live up to sales and marketing promises?
No
Did implementation of Dayforce go as expected?
No
Would you buy Dayforce again?
No