Item: Dayforce
Rating: 7
Author: Verified User

Overall Satisfaction with Ceridian Dayforce

Use Cases and Deployment Scope

This is being used by the entire organization; primarily by Human Resources, Payroll, and Cost Control. We are utilizing some of the self serve features for all employees as well. Ceridian facilitates almost all of our payroll and HRIS needs. Payroll being accurate is one of the most important things a business needs and Ceridian Dayforce does it very well.

Pros and Cons

Pros

Payroll calculations.
Time Away from Work.
Custom integration.

Cons

Time & attendance input.
Reporting module is difficult to configure.
Forced updates breaks things sometimes - they are quick to resolve with customer service but it's a pain when things are pushed to production without sufficient testing.

Return on Investment

Custom forms have allowed us to streamline new hire/rehire/termination processes.
Custom reports (though difficult to build) have allowed us to intelligently look at our manpower and schedule changes as needed.
Time Away From Work modules has given our employees the ability to directly see their balances without requesting further information from HR/LR Staff.

Alternatives Considered

ADP GlobalView Payroll and BuildSmart

It's been fantastic for us to have everything integrated together. Unfortunately the Time & Attendance module didn't fit our requirements but we were able to easily integrate with a different solution. In particular, it's been very helpful having the hire/rehire process mostly automated - we have a lot of seasonal employees and being able to reactivate them and assign their new role has proven to be very beneficial.

Other Software Used

TrueNAS, HCSS, Microsoft Power BI

Likelihood to Recommend

Ceridian has been a net positive for our organization. We struggled a lot with implementation but most of those issues were on our end and not having the proper scoping requirements done up front. It's critical that you assign dedicated personnel to your implementation as there are a significant numbers of meetings and commitments required before go live.
The Time & Attendance module only supports individual time entries, not crew entries. We used a 3rd party software to facilitate entering crew time cards and then import them directly into Ceridian via SFTP. Very happy with the results.
If your organization requires a ton of custom rules like substitution pay, scaling rates based on experience, etc. Ceridian is a great choice!

Dayforce Feature Ratings

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Ceridian Dayforce - Automate your payroll processes!