Full-featured solution with a bit of a learning curve
January 24, 2018

Full-featured solution with a bit of a learning curve

Matt LeMaire, B.A., M.A. | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce HCM

Dayforce HCM is being used across the organization in all departments. It is used by staff from entry level up to executive level. We use Dayforce HCM as our HRIS system and payroll software. One of the main solutions it provides is allowing a more fully featured and automated onboarding process for incoming employees. While we continue to emphasize in-person onboarding, we have simplified the documentation and policy work to leverage Dayforce's functionality to keep track of the onboarding process, acknowledgement of documents and any other employee files that are needed, by keeping them conveniently located and easily accessible. With a large staff, Dayforce also provides a time clock for our employees to punch in and out (for work and lunch) which makes tracking hours for our team much easier across multiple locations.

While Dayforce HCM also offers options for recruitment, training, and performance management, we do not currently use those to their full ability. At this time, we are looking to integrate Dayforce into those activities more regularly, but we are taking our time to evaluate how to best utilize its capabilities to enhance the process.

Pros

  • One stop shop for all of your HRIS needs. Employee files are easily accessible to anyone with the access privileges and it allows employees to review their files/agreements and any other documents with ease.
  • Dayforce HCM provides a great deal of options. By integrating options into a single solution, it allows for the streamlining of HRIS, payroll, performance management and recruiting processes once you're used to the system.
  • Employee experience - while the admin aspects of Dayforce can be complicated, the end-user experience for the employee is incredibly straightforward, largely intuitive, and provides ease of access to anything an employee would need without the requirement of requesting the assistance of a supervisor/manager.

Cons

  • From an administrative standpoint, the system, while full-featured, can be overly complicated and cumbersome to use at times. This is definitely a system where you will need to spend some time becoming a master of its many options, and not something you can just pick up with little effort.
  • For Managers, the process of verifying time clock punches can be time-consuming as there are few options to make changes to how the system processes punches and determines whether it is something that warrants attention or not. As it is, our team spends more time than with our previous system verifying time clock punches.
  • File associations can be somewhat hit-or-miss when you are updating or adding a new policy or file document that is intended to be visible to all employees. Dayforce will often accept everything required for this process, but then fail to display the associated file. This has and can be fixed with the assistance of support, but the occurrence of this issue is far too frequent.
  • We have definitely seen increased productivity by saving time on some processes that were previously managed outside of Dayforce, such as onboarding employees. By taking the majority of the documentation online to Dayforce, we have been able to start the process sooner and eliminate the need to have it all done on the first day. It also presents employees with the opportunity to complete elements of their onboarding at their leisure.
  • We have also seen a reduced reliance on paper, as we have shifted all documents to electronic via Dayforce. A strong example is the employee file, which no longer requires copious amounts of office space to store as it can be stored in Dayforce's HRIS while providing easy access to anyone who needs it.
  • The main negative impact on our team has been the excess time that managers have to spend verifying time clock punches so that there are no errors and they won't negatively impact payroll processing. This has become a bit of a "thorn in the side" at times as managers are already busy enough.
The single application approach works well in this instance, as a single login or a quick change in user role can provide access to whatever data or functionality you need in order to get your work done. As noted previously, this provides valuable data for making decisions quicker and more effectively as Dayforce holds all of the data required for these decisions. Allowing our team to pull information from a single source saves time and enhances productivity, with Dayforce's reporting allowing for detailed reports that can be used to guide analysis and decision-making.
  • Well Suited: adding a new policy/document that is to be reviewed by all employees. Employees can access the document, acknowledge that they have read it, and Dayforce can track their acceptance for record-keeping and compliance.
  • Well Suited: your organization has a large staff and/or multiple locations and tracking hours has proven to be a challenge. Employees can login via Dayforce, clock in and out, and managers can track their time and schedule their shifts accordingly.
  • Well Suited: for organizations that wish to implement a "one stop shop" type solution for HRIS, payroll, performance management, recruiting, etc.
  • Less Appropriate: small businesses that do not have an HR department/leader and/or leaders with the spare time to learn a new system.
  • Less Appropriate: businesses where the users of Dayforce will not be tech-savvy or experienced with software similar to Dayforce. There is a somewhat steep learning curve with Dayforce that may prove problematic for those who are not tech-savvy.

Dayforce Feature Ratings

7.9
Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.8
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
7.7
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
7
8.6
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

More Reviews of Dayforce

  1. Home
  2. HR Management Software
  3. Dayforce Reviews
  4. User Review of Dayforce