Chartbeat -- best realtime data for newsrooms
October 16, 2020

Chartbeat -- best realtime data for newsrooms

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chartbeat

Our brand editorial teams use Chartbeat to monitor progress on a minute-to-minute basis, to get both an instant and longer-term sense of audience engagement with our websites. We use it across all the brands in the portfolio and we have hundreds of users in the organization.
  • Tells us the current (up to the minute) state of our audience.
  • Gives us context as to the engagement points of the audience.
  • Helps guide editorial and product decision making in real time.
  • Further video implementation.
  • Continue to evolve the user interface (reflecting more than just concurrency).
  • Increase velocity of decision making.
  • Ignites a culture of velocity to any newsroom.
Chartbeat provides the fastest and cleanest signals from the audience of any analytics product available.
The entire experience -- login, UX, mobile/desktop -- is fast, easy, frictionless.
Chartbeat has a more useful and generally more active interface, and provides more instant insight.
Very responsive, and know what our challenges are.

Do you think Chartbeat delivers good value for the price?

Yes

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

Yes

Did implementation of Chartbeat go as expected?

Yes

Would you buy Chartbeat again?

Yes

It is the best tool possible for newsrooms and teams that develop and publish fast-twitch, news-driven, high-velocity content. Especially during major news events, Chartbeat helps swiftly identify the specific areas of interest that the audience wants to know more about. Chartbeat has less relevance, generally, to evergreen/lifestyle content, though it can help optimize in specific instances (like, for instance, during Thanksgiving).