Chorus.ai is amazing and helps close deals faster
September 10, 2019
Chorus.ai is amazing and helps close deals faster
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
We use Chorus.ai across a few areas of the business. In sales, I use it for my team to understand call times, listen back to recordings, understand where there may have been a downfall in the conversation, or see if my rep is selling incorrectly. It is very important to me to understand the outcome of calls, tie back great calls to closed won deals, and also the calls that had a lull in conversation or unanswered questions lost deals.
- Chorus.ai is great in providing call transcripts, I can very easily jump to parts of the call for recap.
- Training is key, I can have my new reps listen back to successful calls to build their skills.
- The greatest strength in using Chorus.ai is for me to always be up to date on what is happening. If I join a call with a sales rep, I know exactly what was talked about on a previous call.
- Increase functions on the mobile app.
- Chorus.ai does a good job understanding the different voices, but sometimes I feel it could be better.
- Helping to create an overall flow from calls, instant AI coaching.
- Has for sure helped the training of new reps. It gives them the ability to learn quickly.
- Improves overall conversations. Sometimes I have 2-3 months in between a call with the same person.
- Helps to understand where our deals come from segmenting the timing and company industry.
I have never used another AI software like Chorus.ai. This is the first of its kind for me and I love it.
Playlists and recordings are key for the sales team here. We have a very small sales team, and it helps to have Chorus.ai playlist and recording for any rep to listen to another person's calls and pick up some things they might be able to use to close new business.