A Great sales enablement tool to sing about!
Carlo Palomino | TrustRadius Reviewer
September 17, 2019

A Great sales enablement tool to sing about!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chorus.ai

It's being used primarily within the sales team to directly capture their conversations and risks as well as be a reference point for current opportunities. It's also used for coaching the team on best practices, and by folks across the product team, customer success, marketing, and executive team to understand how customers perceive us, gaps we can fill, additional products or services we should build/offer, etc. It allows marketing to better control our brand messaging, and is used as a reference guide for various aspects of the business.
  • Sharing moments that matter across teams.
  • Referencing important information/points of a conversation.
  • Onboarding, training, and coaching.
  • Finding trigger points in a conversation.
  • Clearer video quality.
  • It's reduced ramp-up time for new reps.
  • Saves time on coaching and training.
  • It has helped win certain deals by serving as a quality reference point.
Honestly, a better sales rep :)
We never even went down the road of a full evaluation from Gong.io
Share moments are great
Playlists
Tagging certain keywords has been really helpful as well
It is great for coaching, training, and on-boarding new team members. It's utilized to share quality points of a conversation in our weekly sales meetings so that other team members can learn to manage a conversation, handle an objection, speak to a technical aspect of our product suite, etc.