Chorus.ai Review
Updated January 21, 2020

Chorus.ai Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

Chorus.ai is being used by our sales team over here at Mavenlink. Our sales team here is roughly 100 people. It helps with data gathered from meeting recordings. For example, we can use it to see how long the prospect spoke versus the sales team. Chorus.ai makes it easier to analyze calls to learn and optimize sales.
  • The data retrieved is accurate.
  • UI is amazing.
  • The transcript is often wrong.
  • Sometimes the recordings aren't picked up.
  • Efficient/time saving
  • Improved win rates
In my experience here at Mavenlink, I have not evaluated any other tools. I have been using Chorus.ai here for the entirety of my career here. I have not used any other tools. I have been really liking Chorus.ai and do not intend on evaluating or using any other tool.
Here at Mavenlink, we use Chorus.ai to build a transcript of call recordings. We often train on these recordings and look to refine our sales skills using this tool. We use the notes and collaboration tool beside the recordings to collaborate and allow managers to write notes on the call.
Chorus.ai is very well suited for sales teams looking to train and improve their skills. It makes it easy for managers to analyze demonstration performance and train on what should have been done or said. Chorus.ai is less appropriate for small sales teams where managers may have the time to listen while the demonstration is happening.