Cisco AnyConnect Review
Updated January 26, 2024
Cisco AnyConnect Review
Employee in Customer ServiceInformation Technology & Services Company, 201-500 employees
Score 8 out of 10
Overall Satisfaction with Cisco AnyConnect
I've been using [Cisco] AnyConnect for a number of years both in my previous role and my current. The deployment is generally pretty quick with click-through options. Once deployed, the connection is usually stable. However, if it doesn't connect it usually requires a laptop reboot or uninstall and reinstall the application. Updates happen often, but that's just Cisco. Integrates nicely into Umbrella.
- Positive, I can work from home
- I cannot comment on ROI, but suspect the range of employee location increases and reduces the need to have everyone in the office
- Can reduce office space and costs due to more home working
As mentioned before, [Cisco] AnyConnect is easy enough to use once it's deployed. Click the icon, ensure the right cert is selected, user name, password, and you're done - very much a point and shoot service. The application then sites nicely in the background and doesn't appear to use up too much CPU.
I believe the business has benefitted as the reliance for home working has increased during the pandemic. People can be employed from locations that may have not been considered before given the typical requirement for people in the office, so the talent pool is now far greater. Personally, I've gone from every day in the office to once or twice a month, which has helped my productivity and mental health.
Support is typically in-house, but when I've had to engage TAC it's been efficient.
Do you think Cisco AnyConnect delivers good value for the price?
Are you happy with Cisco AnyConnect's feature set?
Did Cisco AnyConnect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cisco AnyConnect go as expected?
I wasn't involved with the implementation phase
Would you buy Cisco AnyConnect again?
Like any VPN tool, [Cisco] AnyConnect is suitable for those who use local server estates and require secure access for their workers. This is particularly paramount given the current situation and need for remote working from various locations. Obviously, the more people move to cloud services this will become less needed, but I think businesses will always retain some on-prem services for a hybrid model.