Cisco Business Edition 6000 (BE6000) - Well Worth the Investment
February 18, 2021

Cisco Business Edition 6000 (BE6000) - Well Worth the Investment

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

6000H

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)

The Cisco Business Edition 6000 (BE6000) is being used within our organization at a regional level. It solves the business problem of having an individual phone system at each facility by providing us with a centralized phone system for that particular region. We are able to make a good technical implementation that provides voice services to everyone who needs them.
  • Easy to manage
  • Excellent value for the cost
  • Cisco products have a great reputation
  • Upgrades take time
  • Must have deep technical knowledge to install
  • I'd like to see a nicer web interface for management
  • Cost savings
  • Management simplicity
  • Reliability
The Cisco Business Edition 6000 (BE6000) has allowed our organization to benefit from having the costs of individual voice systems at each separate facility. We have gone to the regional model of voice management where we have one centralized system (with redundancy) that provides voice services to facilities in that region and the Cisco Business Edition 6000 (BE6000) has been one of our partners in that journey.
The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense for us to look at other options.
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

Do you think Cisco Business Edition 6000 (BE6000) delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 6000 (BE6000)'s feature set?

Yes

Did Cisco Business Edition 6000 (BE6000) live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 6000 (BE6000) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (BE6000) again?

Yes

The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.

Cisco Business Edition 6000 (BE6000) Feature Ratings

Answering rules
10
Call recording
Not Rated
Call park
10
Call screening
10
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated