Item: Cisco Business Edition 6000 (discontinued)
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

The Cisco Business Edition 6000 (BE6000) is being used within our organization at a regional level. It solves the business problem of having an individual phone system at each facility by providing us with a centralized phone system for that particular region. We are able to make a good technical implementation that provides voice services to everyone who needs them.

Pros and Cons

Easy to manage
Excellent value for the cost
Cisco products have a great reputation

Upgrades take time
Must have deep technical knowledge to install
I'd like to see a nicer web interface for management

Return on Investment

Cost savings
Management simplicity
Reliability

Alternatives Considered

Avaya Cloud Office

The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense for us to look at other options.

Support Rating

Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.

Key Insights

Do you think Cisco Business Edition 6000 (discontinued) delivers good value for the price?

Yes

Are you happy with Cisco Business Edition 6000 (discontinued)'s feature set?

Yes

Did Cisco Business Edition 6000 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Cisco Business Edition 6000 (discontinued) go as expected?

Yes

Would you buy Cisco Business Edition 6000 (discontinued) again?

Yes

Other Software Used

Cisco Catalyst 9200 Series Switches, Cisco 3504 WLAN Controller, Cisco Catalyst 9500 Series Switches

Likelihood to Recommend

The Cisco Business Edition 6000 (BE6000) is well suited for a variety of scenarios. One scenario would be a single large facility that needs its own voice system. A second scenario that it is well suited for would be regional voice system. As long as your device requirements are under the limitations of the system, it works in a variety of scenarios.

Cisco Business Edition 6000 (BE6000) - Well Worth the Investment

Software Version

Overall Satisfaction with Cisco Business Edition 6000 (BE6000)