Cisco Identity Engine (ISE) a great product
Updated May 26, 2022

Cisco Identity Engine (ISE) a great product

Sebastián Sarasate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Identity Services Engine (ISE)

Cisco ISE began to be used to solve the problem of Wi-Fi authentication. Later the authorization and accounting capabilities were incorporated for the accesses of the technical equipment. We are currently rolling out the profiling features. All with a focus on security and user experience, seeking safer accesses, a higher level of control and auditing, [and] additionally a profiling based on user / device that allows simplifying administration and that people can perform their tasks regardless of the device they are using.

Pros

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.

Cons

  • It could be integrated with third party products.
  • The interface could be a bit more user friendly.
  • Could be integrated with social networks for guest authentication.
  • Improve security.
  • Simplify the management of permissions and access levels.
  • It is difficult to establish or calculate ROI.
  • Improve the user experience.
In our case, the entire core of our network is based on Cisco technologies as well as user access. For this reason it was the simplest choice given that both by integration and by knowledge of the platform it was the solution with the least complexity and the best adoption curve offered us.
At the level of capabilities, they seemed really similar to us, each option having some point where it surpassed the others and others where it was surpassed.

Do you think Cisco Identity Services Engine (ISE) delivers good value for the price?

Yes

Are you happy with Cisco Identity Services Engine (ISE)'s feature set?

Yes

Did Cisco Identity Services Engine (ISE) live up to sales and marketing promises?

Yes

Did implementation of Cisco Identity Services Engine (ISE) go as expected?

Yes

Would you buy Cisco Identity Services Engine (ISE) again?

Yes

In my humble opinion, Cisco ISE is a highly recommended product.
There are multiple application scenarios but I consider that if some of the following premises are met, I would not hesitate to go for it:

- Network authentication based on LDAP or Certificates is required

- Authentication, authorization and accounting are required for administrative access.

- Granular permission delegation is required.

- It seeks to automate actions at the network access level based on security risks in real time.

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