Overall Satisfaction with Cisco Jabber
The app [Cisco Jabber] allows us to make direct calls from a computer or mobile device. Provides a robust link between service agents and customers. Helps us save more time and keep our budget under control, and also helps reduce the cost of phone bills by almost 50%. By just installing Jabber extensions on mobile devices, we are able to communicate with people in different locations.
- A single interface that combines communications across platforms and devices
- Instant chat with co-workers
- Creates a united team environment
- Enables faster responses to customers without the need for email
- Video desktop sharing is available from the active call window only, not the chat window. However, this issue can be prevented by ensuring that user phone numbers in the directory are correct.
- Secure and faster communications
- Easy access to address books
- Encourages employee interaction
- Chatter and Slack
All-in-one communication tool that boosts productivity using instant messaging, voice messaging and conferencing. It is used to keep teams connected and collaborate without limitations.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes