Cisco Jabber
January 11, 2022

Cisco Jabber

Jian Groenewald | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

We used Cisco Jabber as a way to communicate internally with colleagues from all over the world and in some cases to communicate with partners of the company as well.

Pros

  • Reduced communication delay.
  • Status syncs with Cisco Webex meetings.
  • Group chats

Cons

  • Can improve general aesthetics of app (Make it look nicer).
  • Add more emoticons.
  • Have an option to add contact photo.
  • Because NSC is a Platinum partner with Cisco, savings are huge.
  • Cisco easily integrates with most of our existing apps.
  • Generally easy to use.
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

No

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Cisco Jabber is, in my opinion, the easiest to adapt to and learn, new users can become experts in a few days of using Cisco Jabber. Compared to its competitors it could improve on the general look and feel of the app and add more functions that competitors offer that they do not.

Webex App Feature Ratings

Project Management
6.8
Task Management
4
Scheduling
8
Mobile Access
9
Search
6
Communication
9.0
Chat
10
Notifications
10
Discussions
7
File Sharing & Management
5.8
Versioning
5
Video files
5
Audio files
7
Document collaboration
6

Comments

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