Item: Cisco Meraki MX
Rating: 10
Author: Verified User

Overall Satisfaction with Cisco Meraki MX

Use Cases and Deployment Scope

The scope of our use case is in small to mid-size practices. We want to ensure that they have high availability as also with HIPAA compliance, we ensure that they're in compliance with hipaa. The AMP built it into the MX 75 is really great remediates known vulnerabilities. Sometimes the endpoint has a vulnerability, but the MX will block that connection from being made.

Pros and Cons

Pros

I would say staying up to date on current firmware. The ability and how Meraki manages that. We get an alert that, hey, there's an update that's going to be rolled out on such and such a date and we really just sit and watch it. The hands-off approach to that has really been great for a small team like mine.

Cons

At this point I don't have a whole lot of cons because we leveraged so many of the just built-in functionality of the tool. You know what I would say this maybe configuring VPN and the licensing model around the mx. And for smaller clients, you need to have that licensing model was different. So maybe the licensing around VPN would be a lot nicer to see something more akin to smaller entities.

Return on Investment

So positive in amazing ways. The Meraki platform is a sticky product, and once customers experience it, we can get into cameras, we can get into sensors and the ability to onboard those additional platforms to build out their ecosystem for their journey, their cyber journey and compliance journey has been tremendous.

Simplified Management

So there are times where I may not have an engineer. I can actually go in and troubleshoot the, I'm not as much hands-on and technical as I used to be, but because I have been in the need, I can step in. So it's been tremendous in that way

Integrations with other Cisco products

Cisco Umbrella

We use Umbrella for DNS and URL filtering to normalize the experience for our customers on and off network. It's a great way to keep unwanted sites and content from impacting operational activities. The reporting is done quite well, executive level reports are great for leadership. The administration is straight forward and does a great job at auditing the changes.

Scalability

I would say the only drawback is the secure Connect is what I brought up earlier, that you have to have a certain seat size amount of, I think it's a hundred seats. I think you got to have to really leverage secure connector. I think that's because of the work now it's called coming back to me. There's a certain amount of work that has to go into building out the platform. So the effort, they want the effort to match the amount of seats. So if they can simplify the effort, then us smaller guys can really leverage it. Hopefully Canvas can do that for us.

Alternatives Considered

Cisco Secure Endpoint

Cisco Secure Endpoint as a EDR has been great for my organization. It is compatible with Windows, Linux, and Mac. The dashboard provides a health score for each asset and it visually intuitive. It's not a hog on resources on the endpoint and has afforded our team the necessary insight to keep our organization safe.

Key Insights

Do you think Cisco Meraki MX delivers good value for the price?

Yes

Are you happy with Cisco Meraki MX's feature set?

Yes

Did Cisco Meraki MX live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MX go as expected?

Yes

Would you buy Cisco Meraki MX again?

Yes

Other Software Used

Cisco Secure Endpoint, Cisco Umbrella Easy Protect for MSPs

Likelihood to Recommend

It's well suited and then not so well suited. I would say for the multi branch location, the abilities to leverage SD wan, which is really great. If we have a practice that's got three or four sites, we can allow for that interoperability between the sites and they can all communicate as if they're on a land. And so that's really great. I would say a place where there some drawback is really leveraging the secure connect, right? You have to be a much bigger entity to leverage that. I think the licensing is, I forget, but there's some threshold and most smaller businesses can't meet that threshold, so we can't leverage the secure connect functionality. So that would be great to see improved upon.

Cisco Meraki MX Feature Ratings

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Cisco Meraki MX Review