Overall Satisfaction with Cisco Webex Meetings
Webex is used across our entire organization for use cases ranging from enabling remote workers to continue their work and connect with their peers, to professional development training both for in-house staff and attendees from across the globe to recruitment meetings of prospective staff by HR and medical residents from all of our medical provider groups.
- Provides a stable connection, allowing users to have confidence in scheduling their important events.
- Provides a quality connection so that our educators can be assured that their carefully crafted message gets across.
- Provides a professional platform for collaboration.
- Meetings would be improved if it was available on more devices, for example, Facebook, and Google devices.
- Meetings needs to regain the edge of being first to market with new and needed updates in functionality.
- Meetings should do better marketing themselves beyond the enterprise market.
- It is impossible to estimate the positive impact Webex has had on our ROI during COVID. It has almost single handedly allowed us to continue working.
- Webex also allowed our Professional Development team to branch out from in-person limitations to training, to the entire world.
- Zoom
We selected Webex over Zoom after evaluating Zoom for a year. In the end it was the integration of Webex into their own hardware that enabled ease of joining a meeting, and administration of all users, licenses, devices, and settings in one pane of glass, which is control hub. Since COVID, we have also been pleased with some of the functions that Webex has offered to track the number of people in any given space.
Webex Meetings Feature Ratings
Cisco Webex Experience
Webex's user-friendliness has accelerated what might otherwise been a more lengthy rollout process. While we have had to do some user training for some of our staff, in general we have found that folks can just jump right in and learn the platform without much fear of breaking anything, or looking foolish.
At this time, we rely heavily on the core functions of Webex, which are enabling us to work, meet, train, and recruit remotely. In the future we may implement Webex Calling, and messaging needs to keep everything in one are for ease of access and administration, but at this time, we are not integrating those functions.
I suppose the best recommendation that I can give relative to Webex's providing a secure collaborative space is that I haven't given it any thought at all since our roll out of Webex. There have been literally zero issues that have arisen from our security teem, and no reported instances of any issues relating to security throughout our organization.