Cisco Webex Meetings - Constantly Evolving and Adding Features and Functionality
October 02, 2020
Cisco Webex Meetings - Constantly Evolving and Adding Features and Functionality
Score 10 out of 10
Vetted Review
Overall Satisfaction with Cisco Webex Meetings
Cisco Webex Meetings has always been a part of our collaboration suite at ePlus, but with COVID-19 and no longer heading into the office, it has proven to be one of our most valuable tools to maintain a collaborative environment across our organization as well as with our customers whom we support.
- Webex Meetings is easy to pick and use for non-technical users
- Webex Meetings allows us to meet face to face while away from the office
- Webex Meetings improves on its user experience and features with monthly updates
- Webex Meetings integrates seamlessly with Cisco Room devices
- Webex Meetings lacks the functionality to share 2 separate screens at the same time
- Webex Meetings as it stands today has still not been integrated into Cisco's "Unified App" which they've been talking about for years
- Webex Meetings doesn't have any sort of background noise reduction/suppression technology built in like some competitors
- Webex Meetings has enabled our entire workforce to stay safe and work from home
- Webex Meetings has enabled us to work face to face with coworkers and customers around the globe
- Webex Meetings purchased in an enterprise agreement provides the lowest monthly investment and the returns offered by using this software are absolutely worth that cost
Automatic background noise suppression has still not made it into the October 40.10 release, however it is slated to be released soon. The real-time transcription can be a huge help when reviewing a recording of a training or presentation, as well as allowing us to use the Webex Assistant to take down notes from those transcriptions is incredibly powerful. A dedicated scribe or minutes person is no longer needed in meetings with the AI capabilities of Webex Meetings.
Our company uses Cisco Webex Teams in conjunction with Webex Meetings to allow us to communicate outside of meetings. Cisco has been pushing for a "Unified Client" experience for years and it looks like that might finally be coming to fruition within the next couple of months. Until then, we're still using 2 separate Cisco collaboration clients to aid our workflows and collaboration, but hope to use the combined, modular experience as soon as its available.
Cisco Webex Meetings has always been very secure compared to its competition (IE, Zoom). Meeting passwords are sent out in invitations, but they're also baked directly into the join link sent out which makes it easy for anyone joining from a computer to securely connect to the meetings without the fear of "Zoom-bombing". Strong encryption is used across every hop of the journey to the Webex Cloud and back.
- Zoom and Microsoft Teams
Cisco Webex Meetings has traditionally been slightly more challenging for end users to pickup compared to Zoom, however with some of the latest user interface updates Webex Meetings has become much more user friendly and easier to navigate. Compared to Microsoft Teams, Cisco Webex Meetings has more integrations with the other software we use daily making it easier to access and position in front of users.