Cisco WebEx - The more I use it the more I like it.
Updated October 02, 2020
Cisco WebEx - The more I use it the more I like it.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Meetings
We use WebEx primarily for desktop sharing for collaboration/remote control outside our company. Some of the other features we use are recording and the productivity tools. Being able to easily add WebEx to a meeting in Outlook with these tools streamlines the process for our users. WebEx is currently used in select departments but we do get requests to expand its use. WebEx permits users who cannot meet in person to collaborate in multiple ways to work together efficiently.
- I've found the VOIP feature in WebEx to work very well. It permits me to switch between multiple audio devices connected to my PC and the controls are easy to use. This is a specific feature I've struggled with in competitive solutions.
- The recording feature in WebEx is very easy to use.
- Passing roles to other participants is very easy to do in WebEx.
- Recording in WebEx when a third party conference bridge is used has been challenging for us.
- WebEx is usually near the top when it comes to price when I've looked at other solutions.
- I believe WebEx benefits the business by letting users collaborate from anyplace on any device, making meeting scheduling easier and decreasing travel expense.
- WebEx also empowers users (even non-technical ones) by making collaboration easy and therefore encouraging them to use these tools.
In my experience WebEx is the most mature, fully featured and reliable solution of it's type i have used. We chose WebEx years ago when this space had far fewer competitors. But WebEx continues to innovate and add more capabilities to keep it at the front of this market segment.