Overall Satisfaction with Cisco Webex Meetings
Pros
- Ease of use
- Solution stability
- Easy solution support for IT teams
- Single manufacturer for software and hardware
- New features related to artificial intelligence and analytics
Cons
- Usually higher initial cost of the solution
- Less travel
- More efficient meetings
- Less troubleshooting for IT teams
- Zoom, Microsoft Teams and Google Hangouts Meet
Webex is an end-to-end solution (software and hardware), and integration is just perfect. So easy to use—neither Zoom, Microsoft Teams, nor Google Hangouts Meet could offer the same.
Zoom has been ruled out for known security vulnerabilities. It is a solution that would perhaps be interesting for individuals but not for a business context.
Google Hangouts Meet appears more like a "consumer" than a "business" product. The solution is young. And our environment is Microsoft, so it didn't really make sense to go for that solution.
And Microsoft Teams, although it could have been an easy solution to implement (via our Office 365 migration), did not give us confidence. Microsoft has replaced its video conferencing product numerous times over the past 15 years (Lync, Skype, Teams). The costs of migration over the years should not be neglected (nor the associated implications at the level of equipment).
In addition, Cisco Webex Meetings has developed all the necessary integrations for its product to be fully effective across Microsoft and Google environments.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
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