Webex - Interesting External API Integration
November 11, 2019

Webex - Interesting External API Integration

Luis Enrique Roque | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Teams (formerly Cisco Spark)

We manage our team's workflow through the usage of Webex Teams. It's easy to integrate with external APIs for task completion and is a way to ask any questions or make some comments to the team.
  • Integration with agile frameworks
  • Easy communication for the company
  • Easy follow up of the different conversations and subjects
  • Separates video and text
  • Often the notifications are too intrusive
  • Fast completion of daily tasks
  • Good network since every part is communicated )it's easier to know what is going on in the company)
  • Ticket follow up for different issues
Usually our problems aren't that big to involve Cisco vendors or technical support, but they encourage you to follow the existing documents for developing the platform.
Departments that have adopted:
The law department that is involved with the sales department (making the documents flow easier and a way to archive them in different stages of the operation).
For developers and the follow up of different projects, issues, bugs and all related with development of new features.
  • Assana
  • Trello
  • Gitlab
It's not really hard, they provide different APIs to connect tools to Webex, visual components and ways to automate routines for data analysis and manipulation.
All of them are similar, the main advantage is using the whole Cisco stack, they integrate easy with a variety of Cisco products. And what makes them shine is the API integration with external tools for task automation.
It's well suited for large teams and companies that looking for communication between main areas.
If the communication is supposed to be one on one it's not being used to its full potential.