Good value, gives us what we need for project and task management.
October 03, 2019
Good value, gives us what we need for project and task management.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickUp
ClickUp is used by our email and CRM teams to manage team projects as well as individual tasks.
- We were using Trello but found it doesn't have the same capacity that ClickUp offers as far as allowing watchers on different projects/tasks and providing more views (board, calendar, list, and even Gantt chart if you have the premium version).
- We love the ability to create recurring tasks especially for the email team and their weekly build.
- In many cases the tools we have used previously are good for tasks, but not for projects. We can create dependencies and sub-tasks with due dates under a project and that has been extremely useful.
- There is a filter and a search bar labeled "filter" that's confusing. I would assume it would just be "search."
- The filter also states that you can list sub-tasks however it only displays one sub-task when this particular card has 4. The one it displays is also third on the list, strange functionality.
- If filtered by sub-tasks when you click on the card, it only goes to the sub-task not the project as a whole.
- The amount of notifications is super intense. I turned them off because I was getting a notification for the creation of a card, any changes made to the card, upcoming due date, past due date, comments made, etc. There are notifications that need to be set for Comments, Tasks, Dates, Apps, and Integrations for Email, Mobile, Web (in-app) and Browser. It took quite some time setting this up.
- Fewer emails sent between analytics and CRM, as it can all be done in the tool.
- Less time spent managing tasks with the recurring task option which saves the Email Manager more time to focus on strategy and less on manual entry of tasks that repeat weekly.
ClickUp is more sophisticated than Trello for managing projects as they have recurring tasks, the ability to set dependencies, sub-tasks with individual due dates. The comment options are about what we see in most tools, the notifications are really overwhelming. There are 3 nice ways to view the tasks and projects: board, list, calendar (time).
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ClickUp go as expected?
Yes
Would you buy ClickUp again?
Yes