ClickUp

ClickUp

Customer Verified
Top Rated
Score 8.6 out of 10
Top Rated
ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types...
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Recent Reviews

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How ClickUp Differs From Its Competitors

Collaboration

Elimination of emails for most project communications has been beneficial. Email is where tasks get lost and forgotten. Projects are more easily tracked and kept on schedule.
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Collaboration

It's much easier to get a quick glance at the project status and see what's in the pipeline. Collaboration withing the team has also improved.
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All-in-One Productivity Platform

With ClickUp we need a lot less email, Slack and other follow-ups. We don't have to juggle between several Google Docs sheets with product status updates etc. Even if we do need to browse them, Clickup makes it easy to combine them and view at once.
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Collaboration

we now do daily 15 min meetings with ClickUp to help us keep track of the project task and to identify problems quickly
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Collaboration

In almost every organization where I deploy ClickUp, other departments tend to take note. They are impressed with the transparency created by the system and how it enables to make better resourcing decisions. The fact that ClickUp can serve as a hub for all communications, files and many …
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All-in-One Productivity Platform

ClickUp integrates with almost anything, and creates transparency in workloads, tasks and milestones. It helps break complex goals into achievable tasks and provides the tools to create a structure to process these. It enables teams to easily take what's currently living as ideas in their heads, …
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Collaboration

By using ClickUp, our team can manage projects and tasks more efficiently, track progress, and share information more effectively, which can lead to improved collaboration and better overall results. Additionally, ClickUp's integration with other tools and platforms has further improved …
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All-in-One Productivity Platform

We haven't used much of the automation features yet but we are trying to get them up and running. Currently, we are looking at how automations will impact other systems etc.
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Collaboration

It has been possible to observe a better control of the cases, better follow-up and better document management of the cases. All employees who should be aware of a case become aware as soon as a task is created. The management and creation of cases and assignment of tasks is easy, a good way to …
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Collaboration

I work with other freelancers. Typically, freelancers prefer to work alone and they often dislike using a client's software - which is understandable as learning new PM tools takes a long time. With ClickUp, I have had no complaints or difficulties with onboarding freelancers. This has made it far …
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All-in-One Productivity Platform

ClickUp has replaced almost all PM tools. The only other tool I use is email and Google Calender. I couldn't be happier, because I find that complex tech stacks complicate my work instead of allowing me to focus on what is important. ClickUp is an excellent all-in-one tool that has simplified our …
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Collaboration

So far we have implemented ClickUp in only one part of our organization. Within the team it helped us to see what is being done and by whom. To see the planned schedule and allocate resources accordingly. We would like to expand ClickUp to more departments, but it would take some time.
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Collaboration

It's easier to follow the progress of others involved as we can see the list of all tasks and responsible people.
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Collaboration

Right now, my organization still use Jira and ClickUp is just internal to Vietnam IT Team. However it is very useful even to organize meeting, as mentioned before, the tool is very flexible and its feature can easily be use for various different use case than it is initially intended to.
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Collaboration

Since adopting ClickUp, it helps us a lot. It helps us manage our time and the projects handling made it easy track along with the proper times management of the projects. It helps us a lot to deliever the projects before the deadline of the projects. It has a track of the resources been used …
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All-in-One Productivity Platform

It helps us a lot in work flow management,automating manual work, and integrating with tools in your existing tech stack. It process improved a lot after the ClickUp is implement it simplify our work, it made easy to track the workload of the individual in a team, the products are maintined well …
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Collaboration

We now have teams that are separate by function and geography working on synchronised tasks. So the Partnerships team and the Communications team have seperate spaces in ClickUp but shared tasks which is critical for aligned effort to project outcomes. We also communciate across teams using …
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All-in-One Productivity Platform

We havent progressed much with automation. We have set up Outlook integration for all team members so they can shift tasks out of Outlook directly into ClickUp - this has improved visibility across the teams and reduced lost or forgotten tasks that sink to the bottom of the email inbox.
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Collaboration

Before we had ClickUp, everything was done in Slack - all communications, reminders, tasks, etc. It was an absolute mess. Our dev team was using Jira but no one else was so anything that needed to be done, did not have a due date or expectation. Now, everything is in one place. We can see what is …
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Collaboration

We didn't have to feel lost often. We made sure to share complete communications through comments on ClickUp. Everyone leaves feedback on any matter.
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Collaboration

We use ClickUp at organization level, and I can tell is great to know and have all projects and all info on those project in just one place. It helps us to create new projects that synergizes with the current ones, this is on of the main benefits we take from collaboration
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Collaboration

Collaboration on a per task and project basis has increased tremendously. It is much easier for users to create tasks, share info, and meet goals. Time tracking has allowed teams to better manage resources and shift focus as needed both internally and in the company as a whole.
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All-in-One Productivity Platform

Automated task creation from folder email addresses and integration with the company Slack has made a huge difference in workflow efficiency! Tasks that would have normally required manual creation or not created at all as a result are ready to be worked on without further thought by our teams.
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Collaboration

I do not use ClickUp for collaboration. It would only be useful if everyone has a ClickUp account.
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All-in-One Productivity Platform

ClickUp acts as a to-do list, task backlog, prioritization tool, and a note hub for me. It integrates with my email as well. You can also use ClickUp as your calendar but I personally do not.
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Collaboration

All of the above! ClickUp allowed complete visibility, based on privacy settings, to collaborate. Our culture was founded upon each voice mattering and thus anything ClickUp was open to feedback or recognition. Mainly, this occurred through tags and replying to comments. Loved that a discussion …
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Collaboration

They actually use the platform (HUGE), and follow communication protocols more as a result. Also, it's easier to manage layered nuances in project scope/creep that arise from BIG projects with unending to-dos. I have been able to evolve the very nature of work and how the information we use is …
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Collaboration

ClickUp really helped us with our general organization and team sharing. Instead of everything being logged on different platforms, everything is in one place. It is a lot more simple than searching all our emails for decision that were taken, tasks that needed to be done, etc. It is also very …
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All-in-One Productivity Platform

Yes, ClickUp was able to help us simplify our workflow be reducing the number of apps we use to track everything. We don't have many repetitive projects so we did not play much with the automations at the moment and I don't think our current situation needs it very much.
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Collaboration

We are still implementing the tool, but we have already managed to put our entire IT and fundraising area in a practical way and with good metrics, the service has become more automated and simple, in addition to being able to manage the demands without any employee being overloaded, the alerts …
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All-in-One Productivity Platform

We simplify the way to pass on demands and understand the demonstration and sales processes, in addition to fundraising without using a spreadsheet. with automation we managed to generate tasks and automatic alerts so that the teams do not miss anything this saves staff time and company resources …
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Collaboration

Cross-functional team collaboration is dependant upon company culture, regardless of which tool is used. However, ClickUp is a fantastic tool for supporting a collaborative culture.
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All-in-One Productivity Platform

Since adopting ClickUp our teams have slowly migrated away from Google docs for documentation and in fact documentation has improved significantly.
Additionally, we use integrations with Slack and email extensively to streamline workflow processes.
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Collaboration

We use ClickUp to manage the entire company's goals and initiatives. We use ClickUp to make decisions and allocate resources based on need. Our software engineering team leverages ClickUp to manage their agile process end-to-end.
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All-in-One Productivity Platform

It really has begun with us putting everything into ClickUp and working through thinning it out, rather than only putting high-priority items in ClickUp. Making it accessible to the broad organization has created a familiarity to get everyone on board and wanting to leverage the tool more.
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Collaboration

Our organization collaboration has improved with the use of ClickUp in variety of ways. By using ClickUp the stakeholders for whom we are often doing work for now have visibility on the status of whatever project we may be working on allows for others to see what others ideas for projects and …
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All-in-One Productivity Platform

We have simplified our task management. Prior to using ClickUp different members of the department would use a variety of different tools to track tasks and projects, with some member even using multiple different tools just themselves. ClickUp has helped to ensure everything is streamlined and no …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (419)
    9.2
    92%
  • Team Collaboration (394)
    9.1
    91%
  • Scheduling (333)
    8.1
    81%
  • Document Management (347)
    7.5
    75%

Reviewer Pros & Cons

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Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Introducing ClickUp 3.0
01:11
Intro to ClickUp in 2 Minutes
02:06
How Hawke Media uses ClickUp to increase productivity
02:18
Best Free Project Management Software (ClickUp, Todoist, Trello, Airtable)
05:52
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.1Avg 7.8

Professional Services Automation

Features that support professional services organizations

6.9Avg 7.7
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

Introducing ClickUp 3.0
An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews

(1-25 of 40)
Companies can't remove reviews or game the system. Here's why
Joseph Kahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Every time I communicated with ClickUp, I got a fast and eager-to-please response. There were a couple of times I tried to leave based on another offer of another tool, and they woo'd me back with their warm responses and help to please me. I would highly recommend their customer service team!
Score 10 out of 10
Vetted Review
Verified User
I use ClickUp for centralizing my daily basis work. It helps me in every aspect If I want to manage any meeting with clients or with a team or want to check the status of my previous work then ClickUp is best for that
Score 9 out of 10
Vetted Review
Verified User
Every single time I've had to reach out for support with this product the personnel that has engaged with me exceeded my expectations. They were knowledgeable, patient, energetic, and most importantly fully capable of resolving my issue to completion.
August 12, 2022

ClickUp delivers

Score 10 out of 10
Vetted Review
Verified User
I've only used it one time and the issue was resolved quickly and to my satisfaction. This is what I personally want, I don't need people who act like we're going to be best friends while we solve this problem. Fix it as quickly as possible and on to the next thing.
Cassandra Shenning | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Will Helliwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Support are genuinely helpful and really nice to deal with. I had a bug on my workspace that I’d been experiencing for a while. They looked into it for me and asked some questions. Once they found the issue and resolved it, they even filmed a video detailing how they’d fixed it. That level of support is fantastic.
August 09, 2022

Chaos brought to order

Score 10 out of 10
Vetted Review
Verified User
When an inevitable outage or slowdown occurs, the app itself notifies the users of the issue and the repair status without any additional work on the part of the user. Additionally, contacting support is straightforward and easy, with response times and the quality of follow-ups making it less-dreaded than other support queries I've made.
Alistair Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I like how diligent ClickUp are in making sure you hear end-to-end updates on any features that are fixed/released that you have previously been involved in / conversed with them about. This gives a great sense of 'influence' over the direction of the tool - which everyone hops will evolve to meet more and more needs.

ClickUp is a large company that has done well to scale human-based support to make users feel accommodated and cared for.
Score 9 out of 10
Vetted Review
Verified User
You can always reach support, and a real person will either answer your question or get you an answer.

They are innovative and helpful in their support - they will send you a video of how to do something, automatically add your request to the feature request list, and automatically submit bug tickets. The whole ClickUp product was basically built on user input, and support really mirrors that culture.
Score 10 out of 10
Vetted Review
Verified User
We've only had one problem with ClickUp for over a year and it occurred when we were about to renew our subscription for the paid licenses. Thanks to exceptional customer service we've been able to resolve it fairly quickly and on top of that ClickUp has refunded us quickly with an amount that was due. We've barely ever come across such helpful customer service, so that's a big plus.
Brittany Bartoli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I've never had to use the support for ClickUp. I am just a user/manager of the product and not the account holder. I suspect that my supervisor (who is the account holder) has had much more experience with the support for the product. I haven't heard anything negative, so I suspect that the support is satisfactory.
July 09, 2020

Newbie at ClickUp

Score 9 out of 10
Vetted Review
Verified User
I haven't really had to use the customer support but they do have some useful articles on task views and other functionalities.
Score 9 out of 10
Vetted Review
Verified User
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
February 25, 2020

ClickUp Saved My Life

Jordan Matthews | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I haven't really used support for ClickUp. I never have had to honestly; ClickUp is super great. But at the same time, they have self-help options available if you're confused about any aspect of ClickUP. Therefore, I would rate the support for ClickUp a ten out of ten.
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