ClickUp Support Reviews & Ratings 2023

ClickUp

Starting at $0 per month per seat

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types...

Excellent for both simple tasks and complex project management

9 out of 10

February 04, 2023

Project and task management across all departments. Large strategic projects with complex Gantt charts to relatively simple workflows are …

Definitely helped improve our paid ads campaign planning process!

8 out of 10

February 03, 2023

Great tool for project management and campaign planning. We're using it to make sure all campaigns are launching on time, all the …

ClickUp, app of the future

10 out of 10

February 03, 2023

We used ClickUp to document and organize project task. The product helps us improve in productivity and helps each individual focus on the …

Whatever you need to organize or coordinate, ClickUp will make it work.

10 out of 10

February 03, 2023

I've primarily deployed ClickUp for backlog and Sprint management for digital marketing departments in multiple B2B SaaS organizations. …

Unleashing Efficiency with ClickUp

10 out of 10

February 03, 2023

ClickUp helps us streamline our work processes, improve team collaboration and communication, and track the progress of tasks and …

Good for all Customer Service Companies

10 out of 10

February 03, 2023

Finally, a PM tool that doesn't make project management more complicated.

10 out of 10

February 03, 2023

We use ClickUp to keep track of projects. We have a wide range of copywriting projects for numerous clients with different teams working …

Overall good, with room for improvement

10 out of 10

February 02, 2023

We use ClickUp to monitor team members workload and to track progress on projects.
ClickUp is used to assign tasks to team members, to …

Efficient tool to manage your tasks

5 out of 10

February 02, 2023

It's the primary tool for managing my tasks. Every time I receive a new one I add it to ClickUp. At the beginning of a new week, I plan …

ClickUp is like playing LEGO, you build the tool you want

10 out of 10

February 02, 2023

Today we are using ClickUp in Vietnam only, to manage 3 backlogs : our website, backoffice and mobile APP. We are also testing sprint …

ClickUp helps us handle multiple projects with good time management

10 out of 10

February 02, 2023

It helps us keep track of the products been completed.

You've got to try ClickUp

10 out of 10

February 02, 2023

ClickUp is used across our Marketing, Communications, Philanthropy and Partnerships teams. We use it to manage all our BAU tasks and …

Great product, still growing

9 out of 10

February 02, 2023

We had too many systems that did not talk to each other. And we are an agency and we were only tracking one departments hours and manually …

ClickUp has boosted our productivity

10 out of 10

February 02, 2023

ClickUp helps us organize our work. As a Development Team member, I know the struggles with finding the key tool to keep track of all the …

Working on Big Projects? You should definitely check out ClickUp

9 out of 10

February 02, 2023

We utilized ClickUp to manage our group projects using agile methodology. We build custom databases and it can get hard to meet deadlines …

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How ClickUp Differs From Its Competitors

Collaboration

Elimination of emails for most project communications has been beneficial. Email is where tasks get lost and forgotten. Projects are more easily tracked and kept on schedule.

All-in-One Productivity Platform

Automations have simplified most of our approvals that can be handled online. Elimination of paper signatures is beneficial, both from a paper elimination standpoint but also from a productivity standpoint.

Collaboration

It's much easier to get a quick glance at the project status and see what's in the pipeline. Collaboration withing the team has also improved.

All-in-One Productivity Platform

With ClickUp we need a lot less email, Slack and other follow-ups. We don't have to juggle between several Google Docs sheets with product status updates etc. Even if we do need to browse them, Clickup makes it easy to combine them and view at once.

Collaboration

we now do daily 15 min meetings with ClickUp to help us keep track of the project task and to identify problems quickly

All-in-One Productivity Platform

besides from task management we have also include documents in ClickUp and we do our diagrams and presentations inside the app too

Collaboration

In almost every organization where I deploy ClickUp, other departments tend to take note. They are impressed with the transparency created by the system and how it enables to make better resourcing decisions. The fact that ClickUp can serve as a hub for all communications, files and many …

All-in-One Productivity Platform

ClickUp integrates with almost anything, and creates transparency in workloads, tasks and milestones. It helps break complex goals into achievable tasks and provides the tools to create a structure to process these. It enables teams to easily take what's currently living as ideas in their heads, …

Collaboration

By using ClickUp, our team can manage projects and tasks more efficiently, track progress, and share information more effectively, which can lead to improved collaboration and better overall results. Additionally, ClickUp's integration with other tools and platforms has further improved …

All-in-One Productivity Platform

We haven't used much of the automation features yet but we are trying to get them up and running. Currently, we are looking at how automations will impact other systems etc.

Collaboration

It has been possible to observe a better control of the cases, better follow-up and better document management of the cases. All employees who should be aware of a case become aware as soon as a task is created. The management and creation of cases and assignment of tasks is easy, a good way to …

Collaboration

I work with other freelancers. Typically, freelancers prefer to work alone and they often dislike using a client's software - which is understandable as learning new PM tools takes a long time. With ClickUp, I have had no complaints or difficulties with onboarding freelancers. This has made it far …

All-in-One Productivity Platform

ClickUp has replaced almost all PM tools. The only other tool I use is email and Google Calender. I couldn't be happier, because I find that complex tech stacks complicate my work instead of allowing me to focus on what is important. ClickUp is an excellent all-in-one tool that has simplified our …

Collaboration

So far we have implemented ClickUp in only one part of our organization. Within the team it helped us to see what is being done and by whom. To see the planned schedule and allocate resources accordingly. We would like to expand ClickUp to more departments, but it would take some time.

All-in-One Productivity Platform

I would say ClickUp is currently used as more of a tracking tool. It does not help us simplify the productivity process.

Collaboration

It's easier to follow the progress of others involved as we can see the list of all tasks and responsible people.

Collaboration

Right now, my organization still use Jira and ClickUp is just internal to Vietnam IT Team. However it is very useful even to organize meeting, as mentioned before, the tool is very flexible and its feature can easily be use for various different use case than it is initially intended to.

All-in-One Productivity Platform

Right now the only automation process we use is the recurring task which is enjoyable. I do not like the business model being the automation feature, however I would study the API option when I have more time

Collaboration

Since adopting ClickUp, it helps us a lot. It helps us manage our time and the projects handling made it easy track along with the proper times management of the projects. It helps us a lot to deliever the projects before the deadline of the projects. It has a track of the resources been used …

All-in-One Productivity Platform

It helps us a lot in work flow management,automating manual work, and integrating with tools in your existing tech stack. It process improved a lot after the ClickUp is implement it simplify our work, it made easy to track the workload of the individual in a team, the products are maintined well …

Collaboration

We now have teams that are separate by function and geography working on synchronised tasks. So the Partnerships team and the Communications team have seperate spaces in ClickUp but shared tasks which is critical for aligned effort to project outcomes. We also communciate across teams using …

All-in-One Productivity Platform

We havent progressed much with automation. We have set up Outlook integration for all team members so they can shift tasks out of Outlook directly into ClickUp - this has improved visibility across the teams and reduced lost or forgotten tasks that sink to the bottom of the email inbox.

Collaboration

Before we had ClickUp, everything was done in Slack - all communications, reminders, tasks, etc. It was an absolute mess. Our dev team was using Jira but no one else was so anything that needed to be done, did not have a due date or expectation. Now, everything is in one place. We can see what is …

All-in-One Productivity Platform

I think we had four different official tools and even more unofficial tools. Nothing was connected and everything was getting lost. We needed a way to bring everything together and this has absolutely done that.

Collaboration

Managing projects' tasks and tracking progress is what ClickUp has helped our organization with. Also brainstorming by implementing the whiteboards and form views to make everyone in the team collaborate with new ideas.

All-in-One Productivity Platform

In the past, we used 2-3 different tools just for project management since any of those was able to gather in one single place all the needed features to allow us to work until we found ClickUp which has for sure exceed our expectations.

Collaboration

We didn't have to feel lost often. We made sure to share complete communications through comments on ClickUp. Everyone leaves feedback on any matter.

Collaboration

We use ClickUp at organization level, and I can tell is great to know and have all projects and all info on those project in just one place. It helps us to create new projects that synergizes with the current ones, this is on of the main benefits we take from collaboration

All-in-One Productivity Platform

we have all productivity processes in one place now, and this is great. In our case, as we didn't have any processes before, it added more complexity on our routines, but its return compensates with more organization and productivity through collaboration.

Collaboration

Collaboration on a per task and project basis has increased tremendously. It is much easier for users to create tasks, share info, and meet goals. Time tracking has allowed teams to better manage resources and shift focus as needed both internally and in the company as a whole.

All-in-One Productivity Platform

Automated task creation from folder email addresses and integration with the company Slack has made a huge difference in workflow efficiency! Tasks that would have normally required manual creation or not created at all as a result are ready to be worked on without further thought by our teams.

Collaboration

I do not use ClickUp for collaboration. It would only be useful if everyone has a ClickUp account.

All-in-One Productivity Platform

ClickUp acts as a to-do list, task backlog, prioritization tool, and a note hub for me. It integrates with my email as well. You can also use ClickUp as your calendar but I personally do not.

Collaboration

All of the above! ClickUp allowed complete visibility, based on privacy settings, to collaborate. Our culture was founded upon each voice mattering and thus anything ClickUp was open to feedback or recognition. Mainly, this occurred through tags and replying to comments. Loved that a discussion …

All-in-One Productivity Platform

ClickUp did not replace other apps, other than Asana, although the ability to organize our department functions on a larger scale was a game changer. The biggest impact was on automating our workflow with dependencies.

Collaboration

They actually use the platform (HUGE), and follow communication protocols more as a result. Also, it's easier to manage layered nuances in project scope/creep that arise from BIG projects with unending to-dos. I have been able to evolve the very nature of work and how the information we use is …

All-in-One Productivity Platform

We have utilized fewer apps to accomplish more and integrate many others for asynchronous data connection and utilization. It has become the hub of our tech stack and a critical piece of our daily workflow. We have SOP's for everything that really works and maintains fluidity in our business …

Collaboration

ClickUp really helped us with our general organization and team sharing. Instead of everything being logged on different platforms, everything is in one place. It is a lot more simple than searching all our emails for decision that were taken, tasks that needed to be done, etc. It is also very …

All-in-One Productivity Platform

Yes, ClickUp was able to help us simplify our workflow be reducing the number of apps we use to track everything. We don't have many repetitive projects so we did not play much with the automations at the moment and I don't think our current situation needs it very much.

Collaboration

We are still implementing the tool, but we have already managed to put our entire IT and fundraising area in a practical way and with good metrics, the service has become more automated and simple, in addition to being able to manage the demands without any employee being overloaded, the alerts …

All-in-One Productivity Platform

We simplify the way to pass on demands and understand the demonstration and sales processes, in addition to fundraising without using a spreadsheet. with automation we managed to generate tasks and automatic alerts so that the teams do not miss anything this saves staff time and company resources …

Collaboration

Cross-functional team collaboration is dependant upon company culture, regardless of which tool is used. However, ClickUp is a fantastic tool for supporting a collaborative culture.

All-in-One Productivity Platform

Since adopting ClickUp our teams have slowly migrated away from Google docs for documentation and in fact documentation has improved significantly.
Additionally, we use integrations with Slack and email extensively to streamline workflow processes.

Collaboration

We use ClickUp to manage the entire company's goals and initiatives. We use ClickUp to make decisions and allocate resources based on need. Our software engineering team leverages ClickUp to manage their agile process end-to-end.

All-in-One Productivity Platform

It really has begun with us putting everything into ClickUp and working through thinning it out, rather than only putting high-priority items in ClickUp. Making it accessible to the broad organization has created a familiarity to get everyone on board and wanting to leverage the tool more.

Collaboration

Our organization collaboration has improved with the use of ClickUp in variety of ways. By using ClickUp the stakeholders for whom we are often doing work for now have visibility on the status of whatever project we may be working on allows for others to see what others ideas for projects and …

All-in-One Productivity Platform

We have simplified our task management. Prior to using ClickUp different members of the department would use a variety of different tools to track tasks and projects, with some member even using multiple different tools just themselves. ClickUp has helped to ensure everything is streamlined and no …

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Best of

2023

Best of

2023

Popular Features

View all 13 features

Task Management (419)
9.2
92%
Team Collaboration (394)
9.1
91%
Scheduling (333)
8.1
81%
Document Management (347)
7.5
75%

Reviewer Pros & Cons

View all pros & cons

Customizable from simple checklists to complex Gantt charts
Notifications must be configured per user and no global defaults can be altered

Matthew Lampo

Product Manager

Specialty Silicone Products (Chemicals, 51-200 employees)

Project planning (e.g. advertising campaigns)
I think some of the possible automation options could be on by default.

Verified User

Manager in Marketing

Retail Company, 1001-5000 employees

Video Reviews

5 videos

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ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review

03:32

ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices

02:20

ClickUp Review: Enables Accountability Between Team Members When Working Projects

02:44

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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud

per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud

per member per month (annual contract pricing)

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Demos

Introducing ClickUp 3.0

01:11

Intro to ClickUp in 2 Minutes

02:06

How Hawke Media uses ClickUp to increase productivity

02:18

Best Free Project Management Software (ClickUp, Todoist, Trello, Airtable)

05:52

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.1Avg 7.8

9.2
Task Management
(419) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
7.8
Resource Management
(299) Ratings
Resource management is workload planning to maximize resources.
8.1
Gantt Charts
(291) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
8.1
Scheduling
(333) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
7.8
Workflow Automation
(301) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
9.1
Team Collaboration
(394) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
8.5
Support for Agile Methodology
(260) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
7.9
Support for Waterfall Methodology
(213) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
7.5
Document Management
(347) Ratings
Document management provides for centralized management of all project documents.
7.5
Email integration
(258) Ratings
Email integration allows work requests to be made directly from email.
8.1
Mobile Access
(319) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
7.6
Timesheet Tracking
(264) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Professional Services Automation

Features that support professional services organizations

6.9Avg 7.7

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ClickUp?

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Show Unsupported Features

Project Management Features

Supported: Task Management
Supported: Resource Management
Supported: Gantt Charts
Supported: Scheduling
Supported: Workflow Automation
Supported: Team Collaboration
Supported: Support for Agile Methodology
Supported: Support for Waterfall Methodology
Supported: Document Management
Supported: Email integration
Supported: Mobile Access
Supported: Timesheet Tracking

Professional Services Automation Features

Supported: Project & financial reporting

ClickUp Screenshots

ClickUp Videos

Introducing ClickUp 3.0

An introduction to ClickUp.

How Hawke Media uses ClickUp to increase productivity

While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	English, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers	35%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	5%

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Comparisons

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Reviews and Ratings

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February 02, 2023

Greatly Enjoying ClickUp

Verified User

Professional in Customer Service

Higher Education Company, 1001-5000 employees

Score 8 out of 10

Vetted Review

Verified User

Free

$0.00

Unlimited

$9.00 ($5.00)

Business

$19.00 ($12.00)

Entry-level set up fee?

Offerings

Asana

Notion

Trello

Airtable

Smartsheet

monday.com

Basecamp

Wrike

Slack

Teamwork