Item: ClickUp
Rating: 9
Author: Abdelrazzaq Hiasat

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

We have our SOPs defined as templates, once needed they
will be imported assigned, and distributed between teams. We use ClickUp to:

Manage projects; as a project-oriented
company we use ClickUp to distribute and follow up
on project tasks and to follow up on submittals. Procurement: issuing POs
following up on shipments and clearance), HR-related tasks (on-boarding,
off-boarding ...etc.)

Pros and Cons

Pros

Different Views for the tasks, and adding same tasks to different lists
Continuously adding new features
It is customizable
Following up with clients to get feedback and improve

Cons

It is slow again, should be solved quickly
Users can easily create a miss accidentally, undo will appear for a few seconds only, if you miss it you will was an hour to bring that back, and the whole team will get distracted by the notifications
There should be an embedded backup, this is a simple feature that should not need 3rd party
One bug: if you create a template and restrict access to it, once new users are created, they will automatically have full access to it!
The template center should be viewable and the template should be editable in real time

Return on Investment

Submittals & shipments now are under control

Collaboration

Using ClickUp, employees are now forced to provide clear inputs for colleagues in other departments/teams.

All-in-One Productivity Platform

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Would you buy ClickUp again?

Yes

Likelihood to Recommend

For following up on submittals, we have configured custom fields and statuses and views, now submittals are very controllable and I enjoy updating and checking them every time I do. managing workflow, I couldn't find a way to define a workflow for "drawing preparation" for example, it does not really fit that type of task.

ClickUp Feature Ratings

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Project Engineer Using Clickup for Two Years