1. Home
  2. Distributed Denial of Service (DDoS) Protection Solutions
  3. Cloudflare Reviews
  4. User Review of Cloudflare
Does some things really well, and others not!
November 07, 2019

Does some things really well, and others not!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudFlare

We use CloudFlare to protect our website and hope that it speeds things up. The protection has been good, though over-eager (which has caused its own issues), but I'm not convinced that the speed is much improvement, at least in the USA.
  • Site protection.
  • "Always Online" doesn't mean always.
  • Admin users are blocked from doing routine tasks.
  • Kept us from being hacked while running outdated software.
  • Wasted a lot of time enabling and re-enabling special rules for Admins to use all features of our site.
We use Sucuri on a different site, and their support is much better, while we've never run into the same type of issues that CloudFlare has thrown at us.
At least they responded. But their responses are not helpful.

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

No

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

No

Would you buy Cloudflare again?

Yes

Our site was running outdated software for a while, and CloudFlare protected us while we went through the process of upgrading everything. This was a huge help! But the firewall rules prevent admin users from doing simple things like saving blog posts which contain links, and the User Challenge screens don't work properly. We've wasted a lot of time figuring out the exact set of whitelisting rules necessary for various users at various locations, and then every once in a while it all breaks and we need to start over! And when it does, the support staff is zero help.