Review of Cloudtalk
June 30, 2021
Review of Cloudtalk
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
Easy to use and very user friendly, can start immediately. Sales and support team especially Chia has been very helpful and responsive. Talktime charges for Singapore seem to be on higher side compared to other dialer even with preferential pricing. Overall pleasant experience, good to use, user friendly. Sales and support team are very responsive. However, will be good if there's further revision on the pricing which will help us in maintaining cost low for the long haul.
- User Friendly
- Easy to Use
- Will be good to have a admin with no caller/dialer function which do not have to pay monthly subscription, just to supervise the other users
- Will be good if can download all the call logs at one go and to sort them according to length of calls
- Effective management of agents
Do you think CloudTalk delivers good value for the price?
No
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes